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  • QuestionCan this unit be converted to propane? Thanks

    Asked by Dan.

    • Answer All LG gas ranges are setup for natural gas use, but can be converted to LP gas setup depending on your household needs. The LP conversion kit which includes the required parts and instructions is provided with your LG gas range which can be found attached on the back of it.~Tanisha

      Answered by LG Digital Customer Care

  • Questionis the front control panel cover, glass or plastic?

    Asked by TERRI.

    • Answer Looks like glass

      Answered by YevgeniyK

  • QuestionDoes the air fryer oven come with the large basket as it shows in the picture?

    Asked by TERRI.

    • Answer Yes. Mine did.

      Answered by YevgeniyK

  • QuestionIt says the power cord is not included. What type of power cord is needed?

    Asked by Larry.

    • Answer Comes with the cord

      Answered by YevgeniyK

  • QuestionCan you please share a spec sheet (sometimes called the "cut sheet")? I need the information in regard to rough-in for elec. and gas.

    Asked by JA.

    • Answer Hi, there. This model still coming soon and no manual yet. here's the link for Specs https://www.lg.com/us/cooking-appliances/lg-ltgl6937d ^Vanessa

      Answered by LG Digital Customer Care

  • QuestionCan you open both doors at once and use oven as a single compartment?

    Asked by Araf.

    • Answer Hello there, Araf. Thank you for sharing your question with us regarding the LTGL6937F. We understand your inquiry about the configuration of the oven cavities and whether they can be used as a single compartment. The LTGL6937F is a dedicated double oven that features two independent cooking cavities: an upper oven with a 2.6 cu. ft. capacity and a lower oven with a 4.3 cu. ft. capacity. We understand your inquiry, and because these two sections are separated by a fixed horizontal internal divider, the unit cannot be converted or used as one single large compartment. We understand your inquiry, and this dual-cavity design is specifically engineered to allow you to cook different dishes at two different temperatures simultaneously, providing you with greater flexibility and efficiency in the kitchen. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-stainless-steel/J7G56587HF If you have any further questions about the features, rack positions, or the operation of your unit, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this oven have adjustable or installed "feet" to adjust surface height ?

    Asked by SP.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the height adjustment for your LG 6.9 Cu. Ft. Double Oven Gas Range. This model comes with four installed leveling legs that can be adjusted to ensure the range is level and matches your countertop height. We understand that achieving a seamless look in your kitchen is important for your installation. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-black-stainless-steel/J7G565876F For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs broiler on the top oven or bottom

    Asked by Anonymous.

    • Answer The 14,500 / 12,500 (LNG/LPG) Broil Element for the LG 6.9 Cu. Ft. Smart Slide-In Double Oven Gas True Convection Range with EasyClean® and InstaView® - PrintProof™ Stainless Steel, Model # LTGL6937F, is located in the ceiling of the upper oven, and broil is only available in the upper oven...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWe purchased model LTGL6937F. The LP conversion kit included was AAA75946042 However, according to the LG website this kit does not fit our model. How can I receive the correct LP conversion kit? What is the correct kit?

    Asked by Dave.

    • Answer If the LP Conversion Kit, Part # AAA75946042 was included with the LG 6.9 Cu. Ft. Smart Slide-In Double Oven Gas True Convection Range with EasyClean® and InstaView® - PrintProof™ Stainless Steel, Model # LTGL6937F, it is the correct part. It is listed as the correct LP Conversion Kit for the range oven in our parts list for the range oven. Please let us know where on the company website it says the kit does not fit your model, as that is incorrect...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow to arrange the grates

    Asked by Cindi.

    • Answer The bigger grates go on the sides with the thinner grate in the middle.

      Answered by DAT58

  • QuestionDoes this oven take 120 or 220 outlets for the air fryer?

    Asked by gabe321.

    • Answer It plugs in directly to 120v

      Answered by RobertB

  • QuestionI am looking for an LG oven that is dual fuel - gas burners and electric oven. Either 2 ovens for just 1 oven. If LG makes this, can you supply me with model numbers? Thx

    Asked by Roklover.

    • Answer The LG SIGNATURE 7.3 cu. Ft. Smart Wi-Fi Enabled Dual Fuel Double Oven Range with ProBake Convection®, Model # LUTD4919SN which is a double oven model, the LG STUDIO 6.3 cu. Ft. Smart Wi-Fi Dual Fuel Slide-in Range with ProBake Convection® and EasyClean®, Model # LSDS6338F, and the LG 6.3 cu. Ft. Smart Dual Fuel Slide-in Range with InstaView®, ProBake Convection®, Air Fry and Air Sous Vide, Model # LSDL6336F are our current dual fuel models...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this range compatible with a downdraft ventilation?

    Asked by kjwa.

    • Answer Hello there! We understand your inquiry about your LG LTGL6937D Smart Slide-In Double Oven Gas Range. According to the official specifications, this model is not compatible with downdraft ventilation. For optimal performance, we recommend installing an overhead hood system that’s vented to the outside. As a first step, please verify your cut-out dimensions (36″ H × 30″ W × 26 7/8″ D) and ensure the hood is mounted at least 24 inches above the cooktop to maintain proper airflow and clearance. https://www.bestbuy.com/site/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-printproof-black-stainless-steel/6511374.p?skuId=6511374 Your feedback is important, and we’d like to assist you further. Please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI am considering this range. I have read many negative reviews about the finish on the knobs fading or wearing off after limited use with very little customer support to address the problem. What can you tell me about this issue?

    Asked by MSE.

    • Answer Hello there. We understand your inquiry regarding the LG - 6.9 Cu. Ft. Smart Slide-In Double Oven Gas True Convection Range and the durability of its knobs. We prioritize quality in our designs and appreciate you sharing these concerns with us. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-stainless-steel/J7G56587HF For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre the knobs metal or plastic

    Asked by NCMTV.

    • Answer plastic

      Answered by Anonymous

  • QuestionWhat is F9 indicator?

    Asked by Bobby.

    • Answer Hello there, Bobby. Thank you for reaching out with your question. We understand you're asking about the F9 indicator on your LG LTGL6937F Double Oven Slide-In Gas Range. The F9 error code indicates that the Upper Oven is not heating properly. To resolve this issue, we recommend the following steps: Press the CLEAR/OFF key and try the original function again. If the error code reappears, turn off the circuit breaker for the unit, wait for 30 seconds, and then turn it back on. LG Range - Error Codes List - https://www.lg.com/us/support/help-library/lg-range-error-codes-list--20150154166283 If the issue persists after following these steps, please don’t hesitate to reach out to us for further support. You can send us a private message on social media @LGUSSupport, and our team will be happy to assist you! We appreciate your inquiry and look forward to helping you! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this oven be connected to natural gas?

    Asked by onlyme.

    • Answer Hello there. Thank you for your interest in our LG LTGL6937D Double Oven Slide-In Gas Range! Yes, this oven is designed to connect to natural gas. It comes set up for natural gas usage but also includes an adapter kit if you ever need to convert it to liquid propane. https://www.lg.com/us/cooking-appliances/lg-ltgl6937d-double-oven-slide-in-gas-range#pdp_specs If you require any further assistance or have more questions about installation, feel free to send us a private message on social media @LGUSSupport. We’re ready to help ensure your range is set up perfectly! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHi, we just bought this and realized this is not flush with our counter. Do you know if this is adjustable in height?

    Asked by whitney.

    • Answer Hello there, Whitney! Thank you for your review and for reaching out with your question about the LTGL6937F range. This model is suitable for leveling, which should help achieve a better fit with your counter. For detailed instructions on how to adjust the height, we recommend referring to the installation manual, as it provides specific guidance for leveling the unit properly. You may access this link related to your concern and go to Page 15 for more information: https://www.lg.com/us/support/product/lg-LTGL6937F.BRSELGA. If you need any further assistance or have additional questions, feel free to send us a private message on social media @LGUSSupport. We’re here to help! Thank you for choosing LG, and we appreciate your patience. —Avril

      Answered by LG Digital Customer Care

  • QuestionIs there an exhaust fan on this oven?

    Asked by Holly.

    • Answer Hi there, Holly! Thank you for your question about the LTGL6937F range. This model does not feature a built-in exhaust fan. Instead, it relies on a proper range hood to effectively vent smoke, odors, and heat from your cooking. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-ltgl6937f-double-oven-slide-in-gas-range. If you have any further questions or need assistance with your range, please feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to help! —Avril

      Answered by LG Digital Customer Care

  • QuestionwHat is the BTU power of the burners?

    Asked by Anonymous.

    • Answer Hi there! The BTU power of the burners for the LTGL6937F cooktop is as follows: - Front Left Burner: 12,000 BTU - Front Right Burner: 18,000 BTU - Rear Left Burner: 9,100 BTU - Rear Right Burner: 12,000 BTU ^Anthony

      Answered by LG Digital Customer Care