Questions & Answers

Q: QuestionWhat is the depth of the stand? Not listed on product page. Will it sit on a mantle that is 9.5” inches deep?

Asked 2 years ago by Josh.

• A:Answer Product Height With Stand 34.6 inches Product Width 56.7 inches Product Depth With Stand 9.1 inches Product Height Without Stand 32.5 inches Product Depth Without Stand 1.8 inches Product Weight With Stand 40.8 pounds Product Weight Without Stand 36.6 pounds Stand Width 18.5 inches Stand Depth 9.1 inches

  Answered 1 year ago by stanxVerified Purchase

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Q: QuestionI just purchased a Bose ultra soundbar, I will be connecting my xbox series x to this tv when I purchase it. Will the bose ultra sound bar work with this tv and the xbox flawlessly and not lose any features on the soundbar?

Asked 2 years ago by Jponz.

• A:Answer Yes. Make sure your sound bar is connected to the eARC HDMI output on the tv. The Xbox connects to any of the other 3 HDMI ports.

  Answered 2 years ago by Anonymous

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Q: QuestionPurchased our set about 6 months ago. Have had issues after 4 months. Finally after long talks w/LG they sent a tech. Apparently the main board is toast. They promise to return with a new one. Should we settle for the repair or demand a new set?

Asked 2 years ago by Jeff.

• A:Answer Tech was here today and put in a new main board TV seems to be working ok. There was a loose screw under the board - maybe the problem...not 100% sure I'm satisfied, but, the TV is working for now

  Answered 2 years ago by Anonymous

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Q: Questionis this a bluetooth tv set

Asked 2 years ago by jwl.

• A:Answer It does have Bluetooth capability.

  Answered 2 years ago by TerryNVerified Purchase

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Q: QuestionThe TV won’t turn on either with the remote or the button on the bottom. We only get a red flashing light

Asked 1 month ago by FilmMaker.

Q: QuestionMy TV sometimes randomly turns off with no TV timer set. I have a Bose soundbar and the tv sometimes turns off both tv and soundbar sound. Why does this happen?

Asked 11 months ago by Anonymous.

• A:Answer No

  Answered 3 months ago by PeterOVerified Purchase

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Q: QuestionI've owned a 65" LG OLED TV since 2020. I love the picture quality. But, as I watch a lot of cable news, the banners and Headshots have burned into the screen, basically ruining the picture! Has LG fixed the OLED burn-in problem?

Asked 1 year ago by PCGuy.

• A:Answer It's not so much an issue with LG as it is with the settings you have disabled. There are many features available that are automatically enabled or that you can turn on to ensure the screen has automatic dimming, as well as screensavers that activate when you're not using the TV. These features help prevent static images from being displayed for too long. For example, the screensaver is always moving, and you can customize it. If you disable the turn-off features and leave a still image on the screen for too long, all OLEDs can experience burn-in. The technology has improved in recent LG TVs; you just need to research which settings can help prevent burn-in, and you'll find guides to assist you. Additionally, there are several AI features, such as the dimming function I mentioned, that can help with this issue.

  Answered 1 year ago by ZerkiepooVerified Purchase

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Q: QuestionDoes this hav swivel stand

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by GinaGVerified Purchase

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Q: QuestionWhat does EVO mean?

Asked 1 year ago by Janice.

• A:Answer ¹Based on LG internal testing: 55/65/77/83" LG OLED evo C3 models are brighter than non-OLED evo B3 models.

  Answered 1 year ago by NickDVerified Purchase

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Q: QuestionWhat are the dimensions of the TV stand?

Asked 1 year ago by Justin.

• A:Answer The base is about 18.5" x 9.25"

  Answered 1 year ago by MannyVerified Purchase

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Q: QuestionHow can I eliminate the annoying tv voice when I hit any remote button.

Asked 1 year ago by Deb.

• A:Answer Setting > General > Audio Guidance then turn off enable function

  Answered 1 year ago by RashonWVerified Purchase

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Q: QuestionI am using the VESA M6 screw holes to mount the TV. It doesn't come with these screws and I need to buy them. Can someone tell me the correct length needed for this?

Asked 1 year ago by SLCBrrr.

• A:Answer 3/4 inch should do the trick

  Answered 11 months ago by NicholasKragVerified Purchase

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Q: QuestionI have the LG C3 connected via eARC to my Onyko receiver. I noticed a significant delay in sound after pausing a program. The picture starts immediately but the sound takes awhile to come back on. Any suggestions?

Asked 1 year ago by CATCRAW.

• A:Answer Hey there! We have a few suggestions you can try to see if it helps with the audio delay. Ensure that your LG TV has eARC enabled in your settings: 1. Open the [Settings] menu on your LG TV 2. Select [Sound] then [Sound Out] in the Settings menu 3. Select [HDMI ARC] in the [Sound Out Menu] You can also try another HDMI cable to rule out a cable-related cause. If you still need help with your sound delay, please reach out to us on social media @LGUSSupport. We'll be happy to continue helping out! *Joseph

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV works on 220 Walt

Asked 1 year ago by Katie.

• A:Answer Yes

  Answered 3 months ago by PeterOVerified Purchase

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Q: QuestionDoes this TV have WiFi Direct?

Asked 1 year ago by Dudeman.

• A:Answer Hello there. Thank you for your interest in the LG OLED65C3PUA TV. Yes, this model does support WiFi Direct functionality. WiFi Direct allows the TV to connect directly to other WiFi Direct-enabled devices without needing a traditional WiFi network router. If you have any more questions about features or settings on the OLED65C3PUA TV, feel free to reach out to us via private message on Social Media @LGUSSupport. We're here to assist you further. Thank you for choosing LG. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes c3 work with fure tv?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for reaching us regarding LG Smart webOS TV. Yes, the LG OLED65C3PUA is compatible with Fure TV. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED65C3PUA.AUS For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionMy husband wants to set up two TV.s. in our location for dual co-op game.play (switch, Xbox, ps) for himself and the kids. Is this t.v. capable of splitting the screen between two independent consoles? TY

Asked 1 year ago by DualPlay.

• A:Answer Hello there! Thank you for reaching out with your inquiry about the OLED65C3PUA model. We understand the excitement of setting up dual co-op gaming with multiple consoles. While the OLED65C3PUA supports multiple HDMI inputs for connecting different devices simultaneously, splitting the screen between two independent consoles directly on the TV isn't a feature it currently offers. For your setup, we recommend using an HDMI splitter or a gaming monitor that supports picture-in-picture (PiP) functionality, which allows you to display content from two different HDMI sources side by side on the same screen. If you have any more questions or need further assistance with your setup, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help explore solutions tailored to your needs. We appreciate your interest in LG products and your patience. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: Questionwhat is the weight of this TV set? Just want to make sure my TV table can support it.

Asked 1 year ago by NazirK.

• A:Answer Hi there! The weight of this model TV with the stand is 40.8 lbs. ^Chris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat is the cord that has two funny looking ends on it and the other end plugs into something. I have never seen anything like this before. Thanks

Asked 1 year ago by Oldmarine.

• A:Answer Hi there! Thank you for your question about the OLED65C3PUA. We understand that unfamiliar cords can be a bit confusing. The cord you’re describing is likely the power cable or possibly an HDMI cable with a unique connector. The "funny looking ends" are typically designed to fit specific ports on the TV or other devices. The other end of the cable connects to a power source or another device for audio and video transfer. If you have any further questions or need assistance with the connections, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is more than happy to help! We appreciate your patience. —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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