Questions & Answers

Q: QuestionDoes this Tv support Dual Voltage 110-240??

Asked 6 years ago by EggsMAgoo.

• A:Answer Hello, this TV is manufactured for use in the USA and does require 120Vac for optimal operation, however, the TV can withstand up to 240Vac with an adapter if needed. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionDoes anyone out there play x box and or ps4 on the LG C-8 are the colors good any slow down [lag time] any info on this is a help.

Asked 6 years ago by andynoburnin.

• A:Answer I play on my Xbox one X and the colors are fantastic. Most of the time I play using the game mode except for certain games like resident evil or offline story campaigns. I always used game mode for any online game such as a multiplayer, shared shooter, co-op, Forza and there is no noticable lag. The response time is great but with single player offline games you don't have to worry about this much. If it's a big concern to you I would compare the latency or "lag input" on this TV compared to your current one to gauge if you may feel a noticable difference.

  Answered 6 years ago by SefierVerified Purchase

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Q: QuestionWhen are the 2019 models due to be released? Thx all.

Asked 6 years ago by Heyjoe415.

• A:Answer This week, go check them out in stores.

  Answered 6 years ago by AverageConsumerVerified Purchase

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Q: QuestionWhat is the refresh rate on this tv?

Asked 6 years ago by Anonymous.

• A:Answer I would say the refresh rate could be faster but is exceptable and is normal to other experiences I have had with TV’s.

  Answered 6 years ago by TaxmanVerified Purchase

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Q: QuestionWhy can the LG Oled65C8aua be purchased for 250.00 less than pua when they are the same. Curious.....

Asked 6 years ago by Anonymous.

• A:Answer The LG C8AUA 4K HDR Smart OLED TV w/ AI ThinQ® - 65" Class (64.5" Diag), Model # OLED65C8AUA and Model # OLED65C8PUA are the same. They have the same specifications and features and they only differ in where they are sold, hence the difference in pricing. Retailers do not always set the same pricing for products. The TVs are subject to a Unilateral Policy (or "Colgate Policy" or "Unilateral Minimum Retail Price Policy") under which a manufacturer, without any agreement with the reseller, announces a minimum resale price and refuses to make further sales to any reseller that sells below the announced price. However, a dealer is free to set the retail price of the products it sells. A dealer can set the price at the MSRP or at a different price, as long as the dealer comes to that decision on its own. However, the manufacturer can decide not to use distributors that do not adhere to its MSRP. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: Questionlg OLED 65 C8 Clear Voice III Audio output mode Does the clear voice work out of the digital audio out? Analog audio out? Is there any other features to reduce sound effects and increase dialog. (Less volume on explosions, music, back ground)

Asked 6 years ago by Cos1.

• A:Answer Clear Voice only applies to the internal TV speakers, this feature will not pass through to the sound bar. You can turn on ADAPTIVE SOUND CONTROL from the Sound Menu Settings. This feature changes the sound depending on content, example when watching new programs it will increase the dialogue, when watching movies it will increase bass for more immersive viewing experience, etc…^AC

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionCan you tell me what languages does menu support and also for voice control? Can you choose any language when first set up is done? Thank you.

Asked 6 years ago by capri333.

• A:Answer Many different languages are supported upon setup. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the measurement from the bottom of the tv to the lower VESA mount holes? I have this TV on order and want to put up a tv mount before it arrives. Just need to know this measurement to offset how high I need to mount the tv.

Asked 6 years ago by TVMOUNT.

• A:Answer My tv is already mounted, that said I roughly measured 4 inches

  Answered 6 years ago by ShooterVerified Purchase

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Q: QuestionIs a sound bar recommended.

Asked 6 years ago by Anonymous.

• A:Answer The sound is better after upgrading our router so we are holding of for awhile to see if we get use to the sound.

  Answered 6 years ago by RoddyTVerified Purchase

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Q: QuestionI have Amazon Prime. If I want to watch a show on my tv, how would I do it? Would I have to connect a HDMI cable to connect them?

Asked 7 years ago by arlene.

• A:Answer You may need a separate device, the LG C8 series has an ongoing issue with networking, wired (100mbit Eth) or wireless (2.4/5GHz), where it will drop down to 1-1.5mbps (even on 100-200mbps internet) which Amazon Prime & Netflix register as too slow. There are multiple threads on the internet where people have workarounds by turning off some features of the WebOS, but not always successful. Your mileage may vary.

  Answered 6 years ago by JohnW

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Q: QuestionWhich TVs last longer at this price is LG reliable I have had Samsung’s and knock on wood they have lasted so is LG the way to go at 3000 dollars??

Asked 7 years ago by Scrap.

• A:Answer I would chose LG. I purchased the 65" OLED and I am very pleased.

  Answered 7 years ago by MousepadVerified Purchase

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Q: QuestionIs the up scaling feature always ON or must it be set ON? If it must be turned on how do I set it on?

Asked 7 years ago by Phil1234.

• A:Answer Yes, the OLED65C8PUA upscales automatically. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionWhat are the dimensions of the 65” TV?

Asked 7 years ago by Elle.

• A:Answer It's in the specifications tab of this product page

  Answered 7 years ago by belettaVerified Purchase

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Q: QuestionIs this Tv compatible with the Omni Elite series wall mount?

Asked 7 years ago by BJ3656.

• A:Answer The OLED65C8PUA is compatible with wall mounts that use the VESA pattern 300 x 200. We hope this information helps. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionHow does this tv answer questions

Asked 7 years ago by Brandy.

• A:Answer If you ask it simple tv related questions like turning the volume down or adjusting the picture mode, it uses LG's smart operating system to do so. If you link your Google account, you can ask it just about anything. Weather, commute to work, to pull up your pictures from Google Photos or to control your Hue Lights if you've got em.

  Answered 7 years ago by Sgiff13

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Q: QuestionDoes the LG OLED 65C8PUA support 3D?

Asked 4 years ago by 3D.

Q: Questiondos this lg tv have the apple tv app?

Asked 5 years ago by preorder.

• A:Answer No AppleTv+, I ended up getting an AppleTV and use that as my primary streaming device.

  Answered 5 years ago by TanyaTVerified Purchase

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Q: QuestionDoes this tv have a built in camera ?

Asked 5 years ago by Unsure.

• A:Answer No, the OLED65C8 does not have a built in camera. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionTrying to find in the options menu the one our picture set up for the best picture possible. Where is it and how do I get to it?

Asked 5 years ago by Nichols.

• A:Answer Hi Nichols. Please pardon us, but we are not clear on your inquiry with regards to the LG C8PUA 4K HDR Smart OLED TV w/ AI ThinQ® - 65'' Class (64.5'' Diag), Model # OLED65C8PUA and will need some clarification. If it will be of any assistance, please review "Best Picture Settings for your LG 4K or OLED - TV" in our support section at https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000020-20150577528034. If you need further assistance, please contact our Support Center at (800) 243-0000...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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