4-Day SaleEnds 1/20. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

Your price for this item is $2,299.99
Page Showing 1-20 of 48 questions
  • QuestionAny comparison between LGs new C3 vs the new G3? Both are OLEDs.

    Asked by DWL.

    • Answer In store the G3 is noticeably brighter than the C3.

      Answered by JohnG

  • QuestionWhat are the main differences between last year's LG G2 and the new LG G3 model?

    Asked by Nogan.

    • Answer Thank you for your interest in the LG OLED evo G3 65 inch 4K Smart TV 2023 (OLED65G3PUA) model. The LG G3 model has several improvements compared to the LG G2 model. Here are the main differences: 1. Screen technology: The LG G3 uses a new Micro Lens Array (MLA) panel that provides higher brightness and wider viewing angles. The LG G2 does not have this technology. 2. Brightness: The LG G3 can get much brighter than the LG G2 due to the MLA panel and a heatsink. 3. Anti-reflective coating: The LG G3 has a new anti-reflective coating that reduces glare and reflections, resulting in better picture quality. 4. Audio format: The LG G3 supports DTS audio format, while the LG G2 does not. 5. Price: The LG G3 is priced higher at launch than the LG G2. Despite these differences, both models have the same screen sizes, resolution, and refresh rate. They also use the same α9 AI Processor 4K Gen6 picture processor. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED65G3PUA.AUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat sound bar does the manufacturer LG recommend to pair with their LG - 65" Class G3 Series OLED 4K UHD television for a table-top install? I know the choices available to me, but I would like to know what LG specifically recommends for their 65" G3.

    Asked by Anonymous.

    • Answer LG always recommends their own product...however, any sound bar with eARC connectivity will connect to the G3 TV via the eARC HDMI port and the TV will automatically see the connection.

      Answered by Anonymous

  • QuestionDo the G3 Series TVs come with a table stand or does that need to be purchased separately?

    Asked by AnjieJ.

    • Answer While the stand is a separate purchase, Best Buy included it free with our purchase of the TV.

      Answered by MikeH

  • QuestionSize of the box in which tv is packed? Same question with OLEDC3pua. Thanks

    Asked by Andy.

    • Answer Thank you for your interest in the LG OLED evo G3 65 inch 4K Smart TV 2023 (OLED65G3PUA) model. The LG OLED65G3PUA TV measures 38.18 inches in height, 65.35 inches in width, and 7.36 inches in depth. When packaged, it measures 65.4 inches in width, 38.2 inches in height, and 7.4 inches in depth. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED65G3PUA.AUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionHow can I get my external Bose speakers (wired into the Xfinity Cable Box) to work with this tv

    Asked by LGDownTV.

    • Answer Do you use an optical cable or an HDMI cord? The best way is to plug your speakers straight into the HDMI eARC port on the TV itself. You will need a certified 4K HDMI 2.1 cord. Your cable box needs to also have an HDMI 2.1 cable going into on of the other 2.1 ports on the TV to get the sound decoding you want as well. I use a SONOS system and it works great having the HDMI cord plugged into the eARC port on my G3 OLED.

      Answered by Craig

  • QuestionWhere are the 4 hdmi inputs on the G3 65 inch. I see only 2 on back on the left ?

    Asked by Anonymous.

    • Answer The other 2 are on the bottom left, a few inches from the 2 that can be seen from the ones on the side.

      Answered by ShamichealD

  • QuestionThe new LG, One Wall design OLED65G3PUA is unable to connect to Quantum Fiber 360Wifi via WiFi or Ethernet. Is it not compatible with Wifi 6? Let me know

    Asked by HungN.

    • Answer My TV is connected via Ethernet, it also supports WiFi 6E and Bluetooth 5.0. You can check the specs on LG's page, it is WiFi 6E certified.

      Answered by Semantics

  • Questionwhat does one wall do for me

    Asked by van.

    • Answer Thank you for your interest in the LG OLED evo G3 65 inch 4K Smart TV 2023 (OLED65G3PUA) model. The LG OLED65G3PUA features a "One Wall" design, which allows the TV to be mounted flush to the wall, giving it a sleek and minimalistic appearance. This design is achieved using the LG EZ Slim Wall Mount (300 x 200), which is compatible with LG OLED TVs. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED65G3PUA.AUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionIS THE NEW LG G3 ABLE TO MOVE OR TILT

    Asked by LU.

    • Answer Hi there, Lu. Thank you for reaching out to us about the LG OLED65G3PUA TV. The LG G3 is designed to be mounted flush against the wall using the included wall mount for a sleek, gallery-like look. While it does not come with a stand or offer a tilt or swivel function in its default setup, it is compatible with a VESA 300x300 mount. If you’d like tilt or swivel capabilities, you can use a compatible adjustable wall mount (sold separately) that supports the TV’s size and weight. https://www.lg.com/us/tvs/lg-oled65g3pua-oled-4k-tv#pdp_specs If you need further assistance or guidance, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan the atsc 3 receiver in the g4 decrypt the encrypted stations?!?

    Asked by BEEware.

    • Answer Hello there! Thank you for reaching out with your question. We understand your interest in the ATSC 3.0 receiver capabilities of the LG OLED65G3PUA. The ATSC 3.0 (NextGen TV) tuner in the LG OLED65G3PUA is compatible with the latest broadcast standards, offering enhanced picture and sound quality. However, regarding your specific question about decrypting encrypted stations: the ATSC 3.0 tuner in this TV, like most consumer devices, does not have the ability to decrypt encrypted stations. Encryption is typically used by broadcasters to protect premium content, and specialized set-top boxes or services are required to access such content. https://www.lg.com/us/tvs/lg-oled65g3pua-oled-4k-tv#pdp_specs For additional assistance with setup or feature inquiries, feel free to send us a private message on Social Media @LGUSSupport. We’re happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is considered to be a good room size for a 65 in & a 70 in screen LG

    Asked by BeerMan51.

    • Answer Hi there. Thank you for your interest in the LG OLED TVs, models OLED65G3PUA and OLED77G3PUA! For optimal viewing, a good room size depends on the TV's screen size and viewing distance: For the 65-inch OLED65G3PUA, a room that allows for a viewing distance of approximately 8 to 13 feet is ideal. For the 77-inch OLED77G3PUA, a room that accommodates a viewing distance of around 10 to 16 feet would provide the best experience. This ensures you can enjoy the stunning visuals and incredible brightness these OLED TVs offer while comfortably taking in the details. https://www.lg.com/us/tvs/lg-oled77g3pua-oled-4k-tv#pdp_specs If you have further questions, feel free to send us a private message on social media @LGUSSupport, and we’d be happy to assist. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre open box items covered by the factory warranty?

    Asked by AR.

    • Answer Hi there. Thank you for your question about the OLED65G3PUA TV. Open-box items are typically covered by the factory warranty, but the coverage can vary depending on the retailer's return policy and the specific terms of the warranty. Generally, LG's standard warranty would apply, but it's always best to check with the retailer where the open-box item was purchased to confirm the exact terms of the warranty. You may contact Best Buy's Customer service 1 (888) 237-8289 . If you need further details or have any other questions, feel free to send us a private message on Social Media @LGUSSupport. We're here to assist you! —Avril

      Answered by LG Digital Customer Care

  • QuestionDoes the OLED G3 have, as standard, the "picture in a frame" feature?

    Asked by Keith.

    • Answer Hi there, Keith. Thank you for asking about the features of the OLED65G3PUA. We understand the appeal of having a "picture in a frame" mode to elevate the viewing experience. Yes, the OLED G3 series includes the "Gallery Mode," which allows the TV to display artwork, images, or personal photos when not in use. This feature transforms your TV into a stunning piece of art, enhancing your living space. With its advanced OLED panel and Perfect Black technology, the images displayed appear vivid and lifelike, making the "picture in a frame" experience even more immersive. https://www.lg.com/us/tvs/lg-oled65g3pua-oled-4k-tv#pdp_specs For more personalized assistance or to explore how to set up this feature, please send us a private message on Social Media @LGUSSupport. We’d love to assist you further! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes anybody have any quality experience between the G3 and the G4? Like if you’re trying to save some money, are you saving any money on the quality to price ratio?

    Asked by Joey.

    • Answer Hello there, Joey. Thank you for your question about the quality comparison between the LG OLED G3 and a potential G4 model. Currently, the LG G3 is one of LG's top-tier OLED TVs, known for its impressive picture quality, especially with its Brightness Booster Max and Evo OLED panel, which enhances brightness and color accuracy. If you're considering whether to choose the G3 or the G4, both models offer excellent quality, but the G4 will provide the latest features and enhancements. If you're trying to decide based on value, consider how much you value the additional upgrades offered by the G4. If you're looking to save money, the G3 is already an excellent choice without compromising on quality. It's likely the G4 will come with incremental upgrades, but the G3 offers fantastic performance for the price. https://www.lg.com/us/tvs/lg-oled65g3pua-oled-4k-tv#pdp_specs For further assistance, feel free to message us on social media @LGUSSupport. We're here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this TV come with a frame, or can you purchase one separately?

    Asked by SpecialK.

    • Answer Hello there, thank you for your question. The OLED65G3PUA does not come with a frame, but it features a sleek, gallery-style design meant for wall mounting, which allows it to sit flush against the wall. While it doesn’t have a traditional frame, LG does not offer separate frames for this model. If you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and we’d be happy to help. —Avril

      Answered by LG Digital Customer Care

  • QuestionI want this open box tv but it is very far from where im living i want to ask you if you can send this tv to waterford lakes in alafaya that is closer

    Asked by Goodtv.

    • Answer Hello there! Thanks for reaching out about the OLED65G3PUA TV. Unfortunately, we do not handle direct shipping or delivery arrangements for specific locations. However, we recommend checking with the retailer or store where the open box TV is being sold. They might offer shipping options or be able to assist with transferring the TV to a more convenient location, such as Waterford Lakes in Alafaya. If you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Mau

      Answered by LG Digital Customer Care

  • QuestionCan LG G3 decode DRM broadcast??! Or will it show a blank screen???

    Asked by Anonymous.

    • Answer Hi there. Thank you for your question about the OLED65G3PUA and its ability to decode DRM broadcasts. We understand how important it is to ensure that your TV can handle a variety of content. The LG OLED65G3PUA is equipped with advanced technology that supports DRM (Digital Rights Management) content. This means it can decode DRM-protected broadcasts, so you should not experience a blank screen when viewing such content. If you do encounter any issues or need further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you ensure a seamless viewing experience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this be mounted to brick with the included hardware?

    Asked by RC.

    • Answer Thank you for reaching us regarding LG Smart webOS TV. Yes, the LG OLED65G3PUA can be mounted to a brick wall using the included hardware. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED65G3PUA.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan you pair Apple Airpods with this TV?

    Asked by BB.

    • Answer Hello there! Thank you for reaching out with your question about pairing Apple AirPods with your OLED65G3PUA TV. While the OLED65G3PUA doesn't directly support Bluetooth pairing with Apple AirPods, you can connect Bluetooth headphones using a Bluetooth transmitter that plugs into the TV's audio output port. This device acts as a bridge between your TV and your AirPods. To set this up, you'll need a Bluetooth transmitter that supports audio output and pairs with your AirPods. Once connected, you can enjoy wireless audio from your TV through your AirPods. If you need further assistance with this setup, please send us a private message on Social Media @LGUSSupport, and we'll be glad to assist you further. Thank you for your patience! —Renzo

      Answered by LG Digital Customer Care