“HI I PURCHASED this tv and the screen arrived cracked and broken. What part does it need to repait it and what is the cost to repair?”
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If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store — and they will arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call Best Buy for special instructions at 1-888-BEST BUY (1-888-237-8289). They will cover all reasonable and customary ground shipping fees on qualified returns. ^CP
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