“But the staff working there (Best Buy) told me that it works up to 240 volt without the converter. Now you are telling me I need one. I am a little bit confused here since I have taken the TV to Africa without converter. What shall I do? Thanks.”

1-1 of 1 Answer

• Our TV's are designed for use within the US. We cannot guarantee usage and compatibility beyond the US. It does require 120Vac for optimal operation. If you have additional questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

  Answered by LG Digital Customer Care 6 years ago

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