Questions & Answers

Q: QuestionWhere is the gas connection? Where is the power cord connected? How long is the power cord? None of this is shown in the product images.

Asked 4 years ago by Rufus.

• A:Answer The gas connection, if you are looking at the dryer, from the rear, is at the lower-left of the dryer. You will need to purchase a gas hose kit from a home improvement store. The gas hose kit that I bought, had various adapter fittings to hook-up to the dryer and to the gas shut-off valve. The electric power cord is six feet long and it comes from the upper right part of the back of the dryer.

  Answered 4 years ago by dryerJune

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Q: QuestionWill i be able to dry thick comforters

Asked 1 day ago by Yeah.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer How thick are your "dry thick comforters"? Comforters come in varying thicknesses depending on the type of filler material they contain. The ENERGY STAR® Certified LG 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White, Model # DLG6101W, will accommodate most King-size comforters depending on how bulky they are...^Ivan.

  Answered 18 hours ago by LG Digital Customer Care

  
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Q: QuestionCan this gas dryer be vented from underneath?

Asked 3 weeks ago by BottomVenting.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer NO!!! Only from the rear unless modifications are made

  Answered 3 weeks ago by JustmeBB3

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Q: QuestionThe Energy Saver feature runs the dryer longer without heat, meaning that the load will take longer to dry. Please explain how that saves energy.

Asked 1 month ago by Batuche.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Running the LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White, Model # DLG6101W, on Energy Saver without heat or on a lower heat setting for a longer time is more energy-efficient than using high heat for a shorter period. Lower temperatures reduce energy consumption, making longer, cooler cycles or "Energy Saver" modes more effective at saving electricity, despite the extended runtime...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionHello, the chime on our dryer is very loud. Can you adjust it or turn it off?

Asked 1 month ago by Kd14.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer The Energy Star® Certified LG 7.3 cu. Ft. Rear Control Gas Dryer with Sensor Dry, Model # DLG6101W, does not have a setting for adjusting the volume for the chime or to turn it off...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionI have had this dryer for about 4 months now and have had several socks go missing. Where in the dryer do you recommend I check for missing socks? I have checked the lint trap and the socks are not in there.

Asked 2 months ago by Lucy.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer As unlikely as it may be, if the lint filter for the ENERGY STAR® Certified LG 7.3 cu. Ft. Rear Control Gas Dryer with Sensor Dry, Model # DLG6101W, is missing or not fully inserted, socks can fall into the exhaust housing. Small socks can pass through the felt seal at the front or back of the dryer drum, landing on the heating element or in the casing. Socks can cling to the inside of pant legs, sweaters, or fitted sheets, often falling out when the garment is worn or hung up later, and in very rare cases, socks can work their way into the motor or drum pulleys. You should use a mesh bag for the socks when drying them to prevent them from getting lost in the dryer...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionWe just had this dryer installed and the "flo sense" light came on and the dyer was stopping after less than 10 min. So, we had our duct people come and clean out the dryer vent. That is now all clear and the same thing is happening.

Asked 2 months ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer How long is your vent system, and are you using 90° elbows for it? LG's FlowSense™ Duct Clogging Indicator for the Energy Star® Certified LG 7.3 cu. Ft. Rear Control Gas Dryer with Sensor Dry, Model # DLG6101W, also indicates issues related to the length and configuration of the ducting, not just clogs. The system is designed to detect restricted airflow, and a vent system that is too long, or has too many bends/elbows, causes significant backpressure that triggers the FlowSense™ warning. FlowSense™ triggers on "D80" (80% restricted), "D90" (90% restricted), or "D95" (95% restricted) codes when air cannot flow properly, which is frequently caused by excessively long, kinking, or crushed ducting. But even if a vent is clean, if the pipe run is too long, it can slow the airflow enough to activate the sensor. The system can detect when the ducting is too complex, such as having too many 90-degree turns. If you are still receiving a FlowSense™ alert after cleaning the vent, you can remove the venting from the back of the dryer entirely and run a short test cycle. If the error does not appear, the issue can be confirmed as being a restriction in your home's venting (length/bends/clog)...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionWhere is the "Tag On" location on this model that the app needs?

Asked 2 months ago by Gabby.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer The NFC Tag for the ENERGY STAR® Certified LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White Model # DLG6101W should be located on the control panel or the top-left corner of the unit...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionCan this dryer be installed within the 10302 area code?

Asked 3 months ago by Warren.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer You will need to contact your local Best Buy store or the closest store to you to inquire if they have a Geek Squad that does installations and can install the ENERGY STAR® Certified 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White, Model # DLG6101W. When you click on the sore that is currently showing on the product detail page you're on (between the search field and the shopping cart in the top right corner) if it is not a store near you, a page will open up where you can enter your ZIP code in the 'Search by ZIP, City, or State) and list the nearest stores to your ZIP code. The Staten Island store at 2795 Richmond Ave, Ste 39, Staten Island, NY 10314, which is within a 4.1 mile radius of your ZIP, and the Bay Parkway Brooklyn at 8923 Bay Pkwy, Brooklyn, NY 11214, which is within a 7.7 mile radius of your ZIP are the closets stores to you, and there are 13 other Best Buy stores listed that are farther away. When you click on 'store details' for each store, the page that opens up will list which Best Buy services are offered. If you see Geek Squad services listed, you can contact the store directly to inquire if they will do installations in your ZIP code. The phone number for each store will be listed on the same page...^Ivan.

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionWe just bought this dryer, and it works well, but it make's a thump/thump noise while it's running. It's not a loud noise and it's not the contents making the noise as I've run it without clothes in it? Is this normal or something I should have checked?

Asked 4 months ago by Tamarak.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer I would have this looked at as this is not normal

  Answered 4 months ago by JohnI

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Q: QuestionJust purchased this dryer; cannot get it to dry heated; how do I get the " cool" indicator to go off? Is there a u tube video for this

Asked 5 months ago by Noots.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Hello there, Noots. Thank you for sharing your experience with the LG Gas Dryer, model DLG7001W. We understand your inquiry about the dryer not heating and how to turn off the "Cool" indicator. It sounds like your dryer may be set to a no-heat or air-dry cycle. The "Cool" indicator usually illuminates when a manual Air Dry or Freshen Up cycle is selected, as these cycles use unheated air. To get heated drying, please select a different cycle, such as Normal, Heavy Duty, or Perm. Press, and ensure the Temperature setting is set to High, Medium, or Low, and not the Air Dry/Cool option. https://www.bestbuy.com/product/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/JJ8VPZ6898 If you have any further questions about operating your new dryer or need more detailed troubleshooting steps, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionCan I turn off the sensor that detects moisture?

Asked 6 months ago by gk.

• A:Answer LG’s unique dual sensor system for the Sensor Dry cycles in the ENERGY STAR® Certified LG 7.3 cu. Ft. Ultra Large Capacity Gas Dryer with Sensor Dry Technology, Model # DLG7001W, that detects and compares the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results, cannot be turned off...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this dryer have a light inside?

Asked 8 months ago by Nick.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer No. Wish it did

  Answered 7 months ago by RosaleesAVerified Purchase

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Q: QuestionDoes my dryer with with thinq app dlg6101w lg thinq review

Asked 9 months ago by GusG.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Can't use the app with this dryer ,Don't buy total junk

  Answered 9 months ago by DrewVerified Purchase

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Q: QuestionI bought the 7.3 lg Grey gas dryer any light in it

Asked 10 months ago by Kara.

• A:Answer What is the model number for the dryer you are referring to? If the "7.3 LG Grey Gas Dryer" you are referring to is the ENERGY STAR® Certified LG 7.3 cu. Ft. Ultra Large Capacity Rear Control Gas Dryer with Sensor Dry Technology, Model # DLG6101M, it does not have a drum light...^Ivan.

  Answered 10 months ago by LG Digital Customer Care

  
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Q: Questionhow much space is needed around and especially in the back of the appliance for installation in a laundry closet.

Asked 11 months ago by JMS.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Hello there! We understand your inquiry about your LG DLG6101W gas dryer. For proper installation and service access, please observe the following clearances based on the specifications: Back Clearance: Minimum 5 in. (127 mm) Side Clearance: Minimum 1 in. (25 mm) on each side Overhead Clearance: Minimum 18 in. (457 mm) between the top of the dryer and any cabinet or shelving Depth: Dryer depth is 29½ in. (750 mm); ensure the closet opening accommodates this plus the back clearance. For a laundry closet with a door, you’ll also need ventilation openings in the door itself to prevent heat and moisture buildup: Upper Vent Opening: ≥ 48 sq in. (310 cm²), installed no lower than 6 ft. above the floor Lower Vent Opening: ≥ 24 sq in. (155 cm²), installed no more than 1 ft. above the floor. https://www.bestbuy.com/site/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/6529907.p?skuId=6529907 If you need further guidance or assistance with your installation, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 11 months ago by LG Digital Customer Care

  
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Q: QuestionHow much energy does this dryer use (Btu/hour)

Asked 1 year ago by Judy.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Hello there, Judy. We understand your inquiry about the energy usage of the LG DLG6101W 7.3 cu. ft. Gas Dryer. This model has a total maximum input rating of 20,000 BTU per hour, which indicates the amount of heat energy it can deliver during operation. As a troubleshooting tip to help maintain that efficient performance, please clean the lint filter before every load to ensure optimal airflow and combustion efficiency. https://www.bestbuy.com/site/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/6529907.p?skuId=6529907 For any additional questions about installation, venting, or energy use, please send us a private message on social media @LGUSSupport and we’ll be happy to explore solutions with you. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionCan you turn the chimes off?

Asked 1 year ago by Slim.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Hello, Slim. The chime that sounds twice if the selected option is not allowed for the selected cycle, and signals the end of a cycle on the ENERGY STAR® Certified LG 7.3 cu. Ft. Rear Control Gas Dryer with Sensor Dry, Model # DLG6101W cannot be turned off...^Ivan.

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWould this work with a 5.3 cubic foot washer, or is the washer too large for it? (The "matching dryer model number" to the washer in question is DLG7401WE, which is also 7.3 cubic feet, but maybe there's some aspect of the stupidly more expensive dryer.)

Asked 1 year ago by 4to25CharacterLimit.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Hi there. Thank you for reaching out with your inquiry regarding your LG DLG6101W gas dryer and a 5.3 cubic foot washer. We understand your situation and are here to help clarify this for you. The DLG6101W, with its 7.3 cu.ft. capacity, is engineered to perform efficiently with a range of washer sizes, including a 5.3 cubic foot washer. Although there is a matching model like the DLG7401WE that pairs with a 5.3 cubic foot washer, the DLG6101W is designed to handle the drying needs effectively when used in accordance with the recommended load guidelines. As a troubleshooting step, we suggest checking that your washer’s load sizes and installation parameters align with the guidelines provided in your product manuals to ensure optimal drying performance. https://www.lg.com/us/washers-dryers/lg-dlg6101w-gas-dryer#pdp_specs If you have any further questions or need additional assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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