Questions & Answers
- Model:
- DLG3401W
- |
- SKU:
- 6397857
Q: QuestionHow do I get to the gas valve in order to change the orafice.
Asked by Anonymous.
- A:Answer Please clarify and submit a picture
Answered by Anonymous
Q: QuestionIs a shoe rack included or an available option?
Asked by GeneralSnafu.
- A:Answer A shoe rack is not included however LG does offer a shoe rack available for order.
Answered by John
Q: QuestionWhat is the manufacturer's warranty?
Asked by DirtyAl.
- A:Answer The dryer has a Limited Manufacturer's Warranty from the original date of purchase for 1 year on parts and labor. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionHello! Are the door hinges and latch for this machine plastic or metal? Thank you!
Asked by DZei.
- A:Answer Metal (quite sturdy).
Answered by CTSmiths
Q: QuestionDo you haul away the old dryer
Asked by Gigi.
- A:Answer No, we donated to a local organization that refurbishes washer & dryers and provides them to low income families.
Answered by BigEd
Q: QuestionCan this be vented from the side?
Asked by Babs.
- A:Answer Yes but you have to purchase the kit separately
Answered by DeeMlna
Q: QuestionIs hauling included with the purchase of the dryer?
Asked by Ruth.
- A:Answer It was not included with our purchase. You may request that Best Buy haul away your dryer, for which there is a charge.
Answered by RobF
Q: QuestionWhat is the Combined Energy Factor (CEF") for this appliance related to the SoCal Gas Rebate?
Asked by Anonymous.
- A:Answer The CEF is 3.49 for the gas model. ^Daphane https://www.lg.com/us/support/products/documents/DLE3400W_DLG3401W_Spec_Sheet.pdf
Answered by LG Digital Customer Care

Q: QuestionDoes this dryer vent from the bottom? Have a floor vent.
Asked by Stevie.
- A:Answer Yes
Answered by RIGO
Q: QuestionDo you price match ?
Asked by Sofab.
- A:Answer Yes, they did it. Matched price from another store and I saved quite a bit of money.
Answered by RIGO
Q: QuestionDrum material? What kind of steel, thanks!
Asked by DKLS.
- A:Answer The drum is Aluminized Alloy. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionIs this dryer stackable/compatible with LG washer model WM3700HWA?
Asked by KLScott.
- A:Answer My washer is model WM3400CW and yes you can stack it. I don't know about model WM 3700HWA. Call the store and ask them.
Answered by RIGO
Q: QuestionWHAT IS THE HEIGHT OF THIS MACHINE?
Asked by DUFFY.
- A:Answer dryer dimensions are, 39 inches high, 27 inches wide
Answered by TomB
Q: QuestionCan this dryer be converted to run on propane?
Asked by Karen.
- A:Answer Yes. With a LP conversion kit
Answered by Donothaveone
Q: QuestionWhat is the Warranty period for this dryer?
Asked by Steve.
- A:Answer 10 yrs for the motor from the manufacturer if I understood correctly. The rest I believe it has a one or two year warranty (?) , but you can buy extra warranty if you wish to do so.
Answered by RIGO
Q: QuestionCan the dryer be converted to LP?
Asked by Cindy.
- A:Answer I can't find this part anywhere. Looks like the part supplier LG recommended doesnt have it. Anyone know where I can get 383EEL2002D?
Answered by WILLY
Q: Questionhow long is the power cord for both the dryer and the washing machine?
Asked by MXAP.
- A:Answer The power cords for both the ENERGY STAR® Qualified LG 7.4 Cu. Ft. 8-Cycle Gas Dryer with FlowSense™ - White, Model # DLG3401W and its matching washer are about six feet long...^IFV
Answered by LG Digital Customer Care

Q: QuestionWill the pedestalWDP3W work on this gas dryer DLG3401W and washer WM53400CW? Or do I need a different one?
Asked by Vampire.
- A:Answer Yes. Old Pedastal: WDP3W. - time to install 2-3h New Design: WDP4_ - time to install 30 min The difference is that the WDP4 is made to be reinstalled on a new product. As soon as you try to take off the old dryer from WDP3_ you will realize why they had to redesign it. It uses foam double sided tape to attach to the dryer without damaging it presumably because the old dryers were not made to receive pedestal. You will have use a chisel and mallet to remove the plates then to reattach, get self-drilling machine screws 8 (10 just in case about $0.15 each), #8 1/2 inch for example. Power drill needed. (use eye protection) It will 'damage' the new dryer so consider buying the upgraded Pedestal if that is important, especially if you want it to match. It's not cheap though. You could remove the foam tape and buy 3M flooring tape after removing the old adhesive but that would be a time consuming process. I estimate with the chisel and goo-gone or vinegar soak it would take 2 hours oif labor (use nitrile gloves). Refer as well to the install instructions for WDP3_ https://www.lg.com/us/support/product/lg-WDP3W.ABWEEUS
Answered by Anonymous
Q: Questiondoes this model side vent to the left?
Asked by bikermike.
- A:Answer Yes. it would be possible to side vent to the left using the side venting kit. ^ Jamal
Answered by LG Digital Customer Care

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