Questions & Answers

Q: QuestionWhat is the LG Re:New Program?

• A:Answer The LG Re:New Program provides new software updates and feature refreshes for up to 5 years.

Q: QuestionWhich voice assistants are compatible with this TV?

• A:Answer This LG TV is compatible with ThinQ, Google Assistant, Amazon Alexa, Matter, and Apple HomeKit.

Q: QuestionDoes this TV support Dolby Vision?

• A:Answer Yes, this TV supports Dolby Vision for enhanced color, contrast, and brightness.

Q: QuestionHow does the Personalized Picture & Sound Wizard work?

• A:Answer The Personalized Picture & Sound Wizard uses AI to analyze your favorite images and sound clips to create customized picture and audio experiences.

Q: QuestionAre one of the HDMI connectors HDMI ARC ?

Asked 1 week ago by Woody.

• A:Answer not sure using wifi and haven't attached a HDMI cable yet.

  Answered 1 week ago by CarlRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the 83 inch OLED B5 have a rotating stand?

Asked 3 weeks ago by Halk.

• A:Answer The LG 83" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED83B5PUA, only comes with the stand legs that you see in its images. It does not have a rotating stand...^IVan.

  Answered 3 weeks ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this tv on a stand that rotates? If not, can a rotating stand be purchased for mounting on a table, etc.? what is the difference between this and the B4 version?

Asked 3 weeks ago by halk.

• A:Answer The LG 83" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED83B5PUA, is NOT on a stand that rotates. It comes with the stand legs that you see in the images of the TV. LG does not make a rotating stand for the TV, nor is there a provision on the TV for attaching anything other than the stand legs that are included with the TV. The OLED83B4PUA is a 2024 model that is powered by LG's 2024 α9 AI Processor 4K Gen7, and the OLED83B5PUA is a 2025 model, as indicated in its title, that is powered by LG's 2025 α8 AI Processor 4K Gen2, which brings better upscaling, tone mapping, and AI picture accuracy. Both the B4 and B5 share many of the same essentials — perfect blacks, vivid colors, and smooth 120 Hz playback, but the B5 brings a few refinements under the hood, such as the updated webOS 25 TV Platform (versus the webOS 24 for the B4) whose interface feels more responsive and intuitive, while Wi-Fi 6E (6 GHz band) provides stronger wireless stability for 4K streaming and cloud gaming, and a subtle design refresh with a slimmer bezel and centered stand completes its clean, modern look. The B4 has a WiFi 5 module (5 GHz band), and the webOS 24 TV Platform it runs on lacks the newer AI-driven content recommendations found in webOS 25. Its design uses a slightly wider stand compared to the B5, but overall retains the sleek OLED aesthetic. The B5 has improved HDR brightness with a modest boost in HDR peak brightness that improves detail in highlights...^Ivan.

  Answered 3 weeks ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow to set the screen saver on the tv

Asked 1 month ago by Anonymous.

• A:Answer Hi there. Thank you for sharing your inquiry with us regarding the screen saver function on your LG 83-inch B5 Series OLED TV (OLED83B5PUA). We understand your question about setting this feature. Since your television is an OLED model running on webOS 25, the "screen saver" is an important protective feature primarily managed by the TV’s OLED Care to prevent image retention on the panel. The TV will automatically trigger a screensaver (like a clock/weather display or a subtle shifting pattern) when a static image is detected for a period of time to safeguard your picture quality. However, if you would like to manually enable or change the art/photo background that displays when the TV is idle, we recommend exploring the Gallery Mode or the Always Ready settings. Here is a basic step to enable the visual feature that acts as an ambient display: Press the Settings (Gear icon) button on your Magic Remote. Navigate to All Settings. Go to General > Always Ready (or System > Always Ready).From here, you can select the Art or Clock options to set the specific background that displays when the TV is powered off with a single press of the power button on the remote. https://www.bestbuy.com/product/lg-83-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZ7Y For more detailed options on customization, including setting your location for the clock/weather display or configuring the background art, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you through the full settings menu.—Renzo

  Answered 1 month ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question