“This item has been working great since January. Now, it doesn't connect with the tv correctly. I've read everything. I was not here for the set up. It displays ARC and 2 dots flash then 4 then 2. Can't switch it. Only turns off if I unplug it. Help.”

Asked by jLo9705 5 years ago

1-1 of 1 Answer

Hi jLo9705. We regret to read about the issues you are experiencing with the LG SL8YG 3.1.2 Channel 440W Sound Bar w/ Meridian Technology & Dolby Atmos, Model # SL8YG not connecting with your TV correctly and sincerely apologize for any inconvenience. We are assuming that your TV and Soundbar were set up by Best Buy's Geek Squad when you say that you were not there for the setup? Please give them a call to see if they can schedule a visit to inspect the TV and the Soundbar...^IFV
Answered by LG Digital Customer Care 5 years ago
Sorry, there was a problem. Please try again later.