A:AnswerThe LG CordZero™ A9 Charge Cordless Stick Vacuum, Model # A905RM (Matte Red) is not the same model number as the LG CordZero™ A9 Ultimate Cordless Stick Vacuum, Model # A907GMS (Matte Grey). The Matte Grey model also comes with a Power Punch Nozzle and a Power Floor Nozzle which are not included with the Matte Red model...^IFV
A:AnswerIf you don't buy a unit with the power floor nozzle, don't expect to be able to get one. LG's parts partner has very little listed for the A9xx line, and no stock of power floor nozzles. https://encompass.com/search?searchTerm=LG+floor+nozzle
A:AnswerPowered nozzle is ideal for furniture and upholstery. The tool uses a punching motion to create vibrations and helps uncover hidden dust. ^Daphane
A:AnswerThis comes with a roller for hard wood floors and also vinyl floors so it works fine on my laminate flooring with no scratches ever seen. This particular model was my choice since this was not an accessory that had to be purchased separately.
A:AnswerMake sure that the adapter is connected to both the charging station and the power outlet. The auxiliary battery can be stored and charged in the base of the charging station. Storing the appliance on the charging station automatically recharges the battery. ^Daphane
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane