“I purchased this dishwasher in February 2015. Disappointed now that the detergent trap will not open during cleaning cycles. It stays stuck shut and the dishes do not get clean. Is there a way to repair or replace this piece?”
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We regret to read that you are disappointed that the detergent trap in your LG Top Control SteamDishwasher™ w/ 3rd Rack, Model # LDF8874ST is not opening during cleaning cycles and apologize for any inconveniences. They may be some disassembly required depending on which part is broken in the dispenser. If a dispenser part is broken and you don't want to disassemble the detergent dispenser to replace the part, you can replace the entire dispenser. Although not likely, it could also be that you have a faulty main control board. The main control board provides power to nearly every component of the dishwasher. If there is a problem with the main control board, it might not send voltage to the detergent dispenser, preventing the dispenser from opening. If you know which part is broken and are looking to replace it yourself, you can visit our site at http://www.lg.com/us/support/parts-accessories and click on the appropriate part of the U.S. map to locate an LG Authorized Parts Distributor closest to your location from whom you can order the part. You can also visit our site at https://www.lg.com/us/support/repair-service/find-repair-provider to use the Repair Service Provider Locator to find an LG Authorized Repair Service Center in your area who can repair the dispenser for you or you can contact our Support Representatives at (800) 243-0000 and have them assist you scheduling a repair service...^IFV
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