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Purchased a microwave but have to cancel order because there is a best buy system and will not release order.
Sorry, there was a problem. Please try again later.If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases that are shipped from and sold by Best Buy at Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education and Best Buy Business. If your purchase at a store is directly with a vendor, then the vendor's return policy applies. Unless noted otherwise, products (“Marketplace Products”) shipped from or sold by a third-party seller (“Marketplace Sellers”) have the same return policy as products sold from Best Buy. Best Buy has an Extended holiday return & exchange periods for purchases made Oct. 31 through Dec. 31 and have an extended return period through Jan. 15, 2026, excluding items purchased with a third-party contract [e.g., activatable devices (cell phones, cellular tablets, mobile hotspots, cellular wearables) and AppleCare+ plans, etc.], and holiday decorations (e.g., artificial trees, lights, decorations, etc.). Other exclusions, including restocking fees, non-returnable products and all other terms and conditions of the Best Buy Return & Exchange Promise apply. If you are a standard Best Buy member, most products will have a 15-day policy, and Activatable devices will have a 14-day policy. For My Best Buy Plus™ and My Best Buy Total™ members (Excludes Marketplace Products), most products will have a 60-day policy, and Activatable devices will have a 14-day policy. Some items sold by Best Buy and Marketplace Sellers (see below for the detailed list) have a restocking fee if returned by a customer. There is no restocking fee if the product is unopened, or if the purchase occurs in: AL, CO, HI, IA, MS, OH, OK, SC, or where prohibited by law. The restocking fee will be taxed in select states. Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. You may return any item shipped from and sold by Best Buy on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, and the credit card used to make your purchase. Gather the purchases you want to return, along with the original contents and packaging. You will get free shipping on your return of items purchased from Best Buy by using our prepaid label. Log in to your Best Buy account to locate your order. Print a prepaid shipping label. Put the return label on the package and take it to an authorized drop-off location, and ship it to Best Buy during your return period. You can find further information about Best Buy's return or exchange policies at https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014...^Ivan.
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