“The ringer off switch won't work when phone in case. The cover to charging port keeps coming off and the ringer switch won't work with case on. This is a brand new case costing $70.+ Should I just return this case?”
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I thought mine didn't work, but it does. Try again, you kinda have to push in and down or in and up at the same time to move the ring silencer button.
Sorry, there was a problem. Please try again later.Please contact LifeProof free USA based customer service team at this link https://www.lifeproof.com/en-us/warranty-claim
Sorry, there was a problem. Please try again later.Yes you should return it
Sorry, there was a problem. Please try again later.I thought this as well but realized you have to push the button in the opisite direction then you normally would...
Sorry, there was a problem. Please try again later.Yes, yes you should the company does this thing that if you are not satisfied the give you a new case or refund you.
Sorry, there was a problem. Please try again later.You probably have a defective case. Change it out. I've owned several lifeproof cases over the years and have never had a problem like that....
Sorry, there was a problem. Please try again later.I've had three of these cases and it has always been a problem for me. But other cases don't to text as much.
Sorry, there was a problem. Please try again later.If the charging port cover is secured properly, with the plastic latches actually latching, and it still comes apart, then yes, you should return it. Also, the ringer switch might be a little tricky to use. Keep in mind that you're handling a small rubber piece instead of the phone's actual metal switch, so it might not work as well. There's a certain technique about making it switch that's hard to describe. Just keep trying to move it in either direction, and the phone's actual switch should move accordingly.
Sorry, there was a problem. Please try again later.I would contact LifeProof. I've found their warranty replacement process to take care of you.
Sorry, there was a problem. Please try again later.There's a part inside that you have to place over the button. For me it was a loose part but I don't if it's suppose to be.
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