A:AnswerAll of our cases come with a year long warranty so if you're experiencing any issues, our 24-hour support team would be happy to help. You can reach them by calling 1-888-533-0735.
LifeProof Team
A:AnswerI could be wrong, but I was getting the what appears to be the same problem, turns out I was toggling the ringer to mute and back without realizing it.
A:AnswerWe recommend the user installing it themselves. This way, you know you are sealing it properly. The case provides a manual containing installation and maintenance instructions. This is also highlighted on our website.
LifeProof Team
A:AnswerDid you buy it from Best Buy? If not a lot of them sold online are fake. I bought a fake one online one time and it looked perfect, the box everything! But I was unable to understand anyone or vice verse. If you did buy it at Best Buy return it for another one, because it's not supposed to sound bad.
A:AnswerWe apologize for any confusion. If you're referring the year long manufacture warranty, that will come automatically with your case. We will warranty your case for an entire year. You no longer have to go through a registration process for it.
LifeProof Team
A:AnswerI believe you have to send it back to the manufacturer because the life time warranty is through them not Best Buy. I could be wrong though so you may want to call Best Buy and find out.
A:AnswerHello, at the settings menu, you have to go to the ringer options, and from there you could put it in vibrate, or you could use the accessibility option and set it on vibrate from there.
A:AnswerThe nüüd is definitely NOT crack proof. It might help if the phone is dropped on it's side, but it doesn't provide any protection if dropped directly on the screen. One of my friends dropped his phone while riding in a golf cart and the screen was shattered when it hit the cart path.