A:AnswerYES - worked like a charm on a battery that had been totally dead for a couple months. Super quick and easy to use, much better than jumping from another vehicle. as of course the battery is accessible with this small unit, no matter where it happens to be parked. My husband wants one for his birthday after seeing someone else's in action. Me too! The flashlight is a bonus in case you have to jump a battery at night.
A:AnswerThank you for taking the time to provide your feedback! We’re sorry to hear that your experience was not up to our desired standards. It sounds like you may have received a defective product and as such, we would love the opportunity to replace this for you under our 1-Year Limited Warranty.
Please contact our Customer Support team at 855-843-4828 or email [email protected] and we will gladly coordinate this for you.
A:AnswerThe vehicle key should not be in the on position until after the JumpSmart has been connected.
When jump starting a vehicle, you will turn the JumpSmart on, connect the Jumper Cables to both the JumpSmart and the vehicles battery terminals, THEN start the vehicle. For additional assistance, please contact our Customer Support Team at 855-843-4828 or email [email protected].
A:AnswerThank you for taking the time to provide your feedback! We’re sorry to hear that your experience was not up to our desired standards. It sounds like you may have received a defective product and as such, we would love the opportunity to replace this for you under our 1-Year Limited Warranty.
Please contact our Customer Support team at 855-843-4828 or email [email protected] and we will gladly coordinate this for you.
A:AnswerWe advise that you remove the clamps in the reverse order that they were connected to the vehicle. With that said, there are built-in safety features that ensure the safety of the user no matter what order the clamps are connected or disconnected from the battery.
