Questions & Answers

Q: QuestionDoes this phone have the ability to block phone numbers?

Asked 5 years ago by Anonymous.

• A:Answer Thank you for your interest in our products and services. The Lively Flip can block phone numbers. Instructions for blocking a phone number can be found on page 45 of the User Guide. For additional assistance, please contact our Customer Service at 1-800-733-6632.

  Answered 5 years ago by Lively

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Q: QuestionI have a jitterbug flip phone and it is great. But, it has stopped letting me keep the pictures I take. Is there a limit to how many pictures? I have even erased several and tied to take new ones, but they won't stay in my photos.

Asked 5 years ago by Curious1.

• A:Answer We are sorry to hear that you have encountered a problem. There is no specific number of photos that the phone will hold. The Lively Flip has approximately 10GB of available storage that is used up between items such as photos, texts, and contacts. For reference, 10GB would equate to approximately 10,000 photos. If you need any further assistance, please contact our Customer Service at 1-800-733-6632.

  Answered 5 years ago by Lively

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Q: QuestionIs this wifi compatible????

Asked 5 years ago by nona.

• A:Answer Thank you for your interest in our products and services. The Lively Flip phone is an easy to use flip style phone that does not use Wi-Fi to function.

  Answered 5 years ago by Lively

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Q: QuestionWill this phone work in Puerto Rico with your service?

Asked 5 years ago by DonQ.

• A:Answer Thank you for your interest in our products and services. The phone may still be able to access networks used in select international destinations while roaming on a participating carrier’s network. There is a $2.00/minute charge for each minute of the call.

  Answered 5 years ago by Lively

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Q: QuestionAre you able to use this with out putting it on a plan? Do you need to put $$ on it to use it??

Asked 5 years ago by feelingOld.

• A:Answer no money needed except to buy it. I went to best buy and it was half price 49.99. But great call will talk to you and set it up and you will get a bill for the plan you want.

  Answered 5 years ago by missyuVerified Purchase

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Q: Questionmy elderly father has this phone and is there a way to track his location using the phone's gps?

Asked 5 years ago by gb.

• A:Answer While the Lively Flip does not have a location option to turn on for GPS tracking, if your father has a Health and Safety plan with our Link application service, you may be able to see his location in 30-minute intervals. For more information please visit our website, www.gretacall.com or contact our Customer Service at 1-800-733-6632.

  Answered 5 years ago by Lively

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Q: QuestionDoes it work with Verizon connection

Asked 5 years ago by Anonymous.

• A:Answer Thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.

  Answered 5 years ago by Lively

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Q: QuestionDoes this phone have a camera? I need a phone without a camera.

Asked 5 years ago by Doc.

• A:Answer yes it does, easy to use

  Answered 5 years ago by caringsis

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Q: QuestionWho is the manufacturer/company that builds the new Jitterbug Lively Flip phone?

Asked 5 years ago by CryptoNavy20.

• A:Answer Thank you for your interest in our Lively Flip. The manufacture of the Lively Flip is Alcatel. To view more details about the Lively Flip, please view the Product Support page of our website.

  Answered 5 years ago by GreatCall

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Q: QuestionCan I set appointment reminders on this phone?

Asked 5 years ago by Steve.

• A:Answer It doesn’t have a calendar application. It does have Lively Voice with Alexa skills, that may work. The “helpful tools”include flashlight, magnifier, clock, calculator, FM radio and mobile support.

  Answered 5 years ago by NiseyK

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Q: QuestionDoes this phone include the service or is purchasing the service separate?

Asked 13 hours ago by JD.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

Q: QuestionCan the jitterbug 2 phone be purchased, set up and shipped from a Best Buy location?

Asked 3 days ago by GrammyK.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Graphite

Q: QuestionCan I get service on this phone?

Asked 5 days ago by Rylee.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer yes the jitter bug does more than a land line. did you know that it has an alarm clock, it takes and stores pictures. I use mine for texting it has many uses

  Answered 3 days ago by kalama0Verified Purchase

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Q: QuestionIs this phone associated with consumer cellular

Asked 1 week ago by Anonymous.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

Q: QuestionWhat cell towers does the phone work off?

Asked 1 week ago by Robib.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

Q: QuestionI am looking for a flip phone that has no access to Internet or browser it's for my niece it's 9 years old do y'all sell one

Asked 2 weeks ago by Flip.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer This phone MAY be able to access data but we do not have that feature. We just have talk and text, and texting is not on a keyboard - you have to press a number button 1, 2, or 3 times to get the letter you want, such as press the 1 button three times to type a "c" But it is a sturdy phone not easily broken!

  Answered 1 week ago by Anonymous

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Q: QuestionDoes the phone allow assigning favorites

Asked 2 weeks ago by Meme.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Graphite

Q: QuestionCan this phone connect somehow to the internet

Asked 2 weeks ago by LindsS.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

Q: QuestionDoes this phone work in the Chinese language?

Asked 2 weeks ago by DAWNJ.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red