“Must I have my iphone on me in order to use the lively service? Since many falls occurr in the bathroom can my iphone be about 30 ft. away from my watch when I am in the shower and still use your lively service?”
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Great question! Yes, the Apple watch compatibility must be on an iPhone model 6S or later. To check your watch is in range with your iPhone to connect to the Urgent Response, you can check if the red phone icon appears on the top of the Watch Screen. This will indicate if the Apple Watch is out of range with your iPhone. If you have any further questions, please reach out to our Customer Service.
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