Is this 5G compatible? null

Thank you for reaching out to us. We wanted to inform you that Lockly smart locks are currently not compatible with 5GHz Wi-Fi networks. For optimal performance, we recommend connecting your device to a 2.4GHz Wi-Fi network, which is supported by all Lockly models. If you need assistance adjusting your router settings or setting up your Lockly device on a 2.4GHz network, our support team is happy to help. Please don’t hesitate to reach out to us directly: 📧 help@lockly.com 📞 669-500-8835 Thank you for choosing Lockly. We appreciate your understanding.

“Is this 5G compatible?”

This question is for: Lockly - Vision Elite Video Doorbell Smart Lock Deadbolt Edition - Satin Nickel

Asked by Anna 1 year ago

Answer This Question

See all questions & answers

Lockly - Vision Elite Smart Lock Deadbolt with with App/Keypad/Biometric/Voice Assistant/Key Access Solar Charging - Matte Black-Front_Standard

1-1 of 1 Answer

Thank you for reaching out to us. We wanted to inform you that Lockly smart locks are currently not compatible with 5GHz Wi-Fi networks. For optimal performance, we recommend connecting your device to a 2.4GHz Wi-Fi network, which is supported by all Lockly models. If you need assistance adjusting your router settings or setting up your Lockly device on a 2.4GHz network, our support team is happy to help. Please don’t hesitate to reach out to us directly: 📧 [email protected] 📞 669-500-8835 Thank you for choosing Lockly. We appreciate your understanding.
Answered by Customer Care 1 year ago
Sorry, there was a problem. Please try again later.