Questions & Answers

Q: QuestionWhat is the maximum wireless range of the headset?

• A:Answer The maximum wireless range is 49.2 feet.

Q: QuestionDoes this headset have surround sound?

• A:Answer Yes, it features next-generation DTS Headphone:X 2.0, providing 7.1 surround sound with object-based audio for an immersive gaming experience.

Q: QuestionWhat is the connection type for this headset?

• A:Answer This headset connects wirelessly.

Q: QuestionWhat kind of ear cushions does the headset have?

• A:Answer The headset comes with soft memory foam earpads. You can choose between premium passive noise-canceling leatherette or soft, breathable velour for supreme comfort.

Q: QuestionWhat is the battery life of this Logitech headset?

• A:Answer The Logitech G Pro X Wireless headset provides up to 20+ hours of battery life.

Q: QuestionIs this ps4 compatible?

Asked 5 years ago by G.

• A:Answer It's not worth getting on PS4 because you can't use blue voice or the EQ features. It will work, you'll just be paying for way more than you can use on a PS4. The headset was really designed with PC gaming in mind.

  Answered 5 years ago by Anonymous

  Helpful (15)Unhelpful (3)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this headset have side tone / mic monitoring? And if so, is the side tone available when using this with a console and not PC? Specifically thinking about getting this to use with a PS5 but side tone is important to me.

Asked 4 years ago by Kyle.

• A:Answer Hello Kyle, side tone/ mic monitoring are only available on PC due to the fact that you need the Logitech G-Hub Software downloaded in order to use all the features of the headset. You will get standard stereo and mic use while plugged into the PS5. -Danielle from Logitech

  Answered 4 years ago by Logitech

  Helpful (8)Unhelpful (0)ReportAnswer this question

Q: Questionwill a usb-c to 3.5 mm jack work with these? bonus question: what happens if I use a bluetooth transmitter with the first adapter? can I make these bluetooth?

Asked 4 years ago by tad.

• A:Answer Hello Tad! The G PRO X Wireless DTS Headphone:X 2.0 Gaming Headset for Windows will only work wirelessly via its USB Lightspeed Receiver. The USB-C cable included is for charging the headset only, so it won't work as a wired headset nor via Bluetooth either unfortunately.

  Answered 4 years ago by Logitech

  Helpful (7)Unhelpful (0)ReportAnswer this question

Q: QuestionDo these work for on the xbox one?

Asked 5 years ago by Takium.

• A:Answer No they don’t I tried

  Answered 5 years ago by Anonymous

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionAre these a good option when you work from home taking calls on a noisy environment?

Asked 1 year ago by Brenda.

• A:Answer Yes these have a great active mic that prevents background noise from creeping in, also have a tap mute button.

  Answered 1 year ago by JoshuaJVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionare these compatable with my levono computer

Asked 4 years ago by jack.

• A:Answer As long as your computer has a USB-A port, you will be able to use the dongle.

  Answered 4 years ago by ChroniclerVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the range regarding feet that you can be wireless? How long does it take to charge the headset? How do you know what percentage is left? Does it cause a problem to charge overnight? Can you mute when wireless?

Asked 4 years ago by Jill.

• A:Answer About 40 feet, it’s very fast to charge, you use the Logitech G HUB application on PC or if your on console it will make a noise alarming you to charge it, no issue charging overnight, yes you can mute whenever.

  Answered 4 years ago by ArekHladysz

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWould these work on ps5?

Asked 3 years ago by Gustav.

• A:Answer Hello Gustav, The G Pro X Wireless Gaming Headset will indeed work with your PS5---just plug the LIGHTSPEED USB receiver into your PS5 and you're good to go. Tom's Guide has it in their Top 10 Best PS5 headsets list. - Richard from Logitech

  Answered 3 years ago by Logitech

  Helpful (12)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this headset have a button that can pause and unpause audio, like the Razer Blackshark?

Asked 4 years ago by NDavis.

• A:Answer Hello! Unfortunately, the G Pro X Wireless headset only has a volume scroll wheel, mute microphone, and power toggle buttons.

  Answered 4 years ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these wireless?

Asked 4 years ago by Jj.

• A:Answer Yes they are wireless

  Answered 4 years ago by Panasonic

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will Geek Squad Protection be available with this headset? I don't want to purchase without the plan

Asked 5 years ago by Bee.

• A:Answer Hello Bee, as of 8/24, the G Pro X wireless headset is now being offered a Geek Squad protection plan. Checkout the website or your local best buy for more details. Have a great day.

  Answered 5 years ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this work on ps4? And if you adjust the sound profile, will it transfer to ps4 as well?

Asked 5 years ago by Lex.

• A:Answer It does work with PS4, however, the sound profiles and EQ settings are for PC only, along with the blue voice functionality

  Answered 5 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it support windows 11?

Asked 1 year ago by Random.

• A:Answer Yes, the Logitech G PRO X Gaming Headset supports Windows 11. It is compatible with most modern Windows operating systems, including Windows 11, for seamless gaming and audio performance.

  Answered 1 year ago by KarlaVVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan i make it work for Xbox series x?

Asked 1 year ago by Owen.

• A:Answer No, the Logitech G PRO X Wireless Gaming Headset is not compatible with the Xbox Series X. The system requirement for this product are PS5 and PS4, PC with USB port and Windows 7 or later.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)