Questions & Answers

Q: QuestionWill this headset with the Five9 phone software?

Asked 2 years ago by Sam31870.

• A:Answer Hey! This is a gaming headset and can be used on PC with Windows® 7 or later, macOS X 10.12 or later, PlayStation® 4, Gaming console: Advanced features like DTS Headphone:X 2.0, Blue VO!CE, and LIGHTSYNC RGB are not available on PlayStation 4.

  Answered 2 years ago by Logitech

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Q: QuestionWould this be compatible for Android phone? Looking for as gift for husband who works from home to help with the noisy kid situation.

Asked 3 years ago by Ardy.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer So sorry if my answer is not super clear but it is bluetooth device therefore it can connect to any device. It does come with a bluetooth driver but that is for computers. So in short i believe it can

  Answered 3 years ago by AdamJVerified Purchase

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Q: QuestionCan you use two of these on a PC (either with two dongles on separate USB ports, or pairing two headsets to one dongle), or will they interfere with each other? I want to use two headsets with mixing software to stream commentary.

Asked 3 years ago by ShaunHurley.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - White

• A:Answer Hey there ShaunHurley. You should be able to use two devices with their own dongles at once on a computer with minimal issues. There shouldn't be interference as each device uses it's own dedicated frequency. -Weston from Logitech

  Answered 3 years ago by Logitech

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Q: QuestionCan I charge the headset with wall outlet or does it have to be charged strictly through the pc port or consol port?

Asked 4 years ago by Andy.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer Hello, Andy! You can charge the G733 via a wall outlet. - Maggie from Logitech G

  Answered 4 years ago by Logitech

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Q: QuestionI play FiveM a lot, the headset I have now echos other people’s voices. Does this one echo?

Asked 4 years ago by Jay.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - White

• A:Answer There shouldn't be echo problems with this headset, check your audio drivers and enabled audio devices with your current set as well, it could be a simple fix

  Answered 4 years ago by frifVerified Purchase

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Q: QuestionHow is mike quality? Can people in voice chat hear background noises? Like clapping, keyboard smashing or neighbors screaming in the background. Thanks.

Asked 4 years ago by mkitty.

• A:Answer The G733 features Blue VO!CE microphone technology delivers real-time voice filters that reduce noise and makes your voice sound richer, cleaner, and more professional. Get studio-quality vocal communications with Blue VO!CE via Logitech G HUB Gaming Software. - Logitech G.

  Answered 4 years ago by Logitech

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Q: QuestionIs there a way to buy another usb dongle and pair it?

Asked 4 years ago by Nelson.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer They used to carry parts for it like replacement straps and dongles. Not sure if they still do. Use this link to check https://support.logi.com/hc/en-us/articles/360025903194

  Answered 4 years ago by Adam450

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Q: QuestionCan you connect the headphones to another USB reciever? Mine broke, and I'm hoping to get a new reciever and connect it to it.

Asked 4 years ago by Wolfie.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer Hi Wolfie, Unfortunately, you cannot use another USB receiver to connect with your G733 headset. You need to contact logitechg.com/support in order to get a replacement. Have a great day! - Richard from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionIs it Bluetooth connected? Also there are two different ones when you search it up on Best Buy website. One has a usb stick and one doesn’t. Are they the same or is one better?

Asked 4 years ago by RyanGames.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - White

• A:Answer The one you're referring to that shows a usb stick in the thumbnail is the K/DA line up, a K-pop band (I believe) that's partnering with Logitech. Although, the original version (non-K/DA) doesn't have a usb stick in the picture, it does in fact have a usb stick. It connects via 2.4GHz wireless connection and not bluetooth. TLDR; They're the same, just one has K/DA on it, one does not. No bluetooth connectivity. Still a great wireless headset and pretty affordable.

  Answered 4 years ago by HayaVerified Purchase

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Q: QuestionDoes this Headset work on laptop? because I'm not sure about the detachable headset

Asked 4 years ago by InterestedGamer.

• A:Answer Hello Interested Gamer, Thank you for considering Logitech. Yes, the G733 LIGHTSPEED Wireless DTS Headphone:X v2.0 does work on a laptop. You can use the detachable microphone for your audio input or you could select a different audio input if you would like. Adjust your laptop's settings accordingly. I have attached a link to the support page, where you will find product guides, specification, software downloads and further support. Please feel free to visit the Logitech website for further support. Best regards, John at Logitech https://support.logi.com/hc/en-us/articles/360052756514

  Answered 4 years ago by Logitech

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Q: QuestionIs there a usb replacement??

Asked 4 years ago by Thunder.

• A:Answer Contact Logitech.com/support and they can help you access a replacement. They have access to a wide variety of available parts, more than what's available to buy on the website.

  Answered 4 years ago by Logitech

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Q: QuestionDoes it works with Xbox one??

Asked 4 years ago by Moooonnn.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - White

• A:Answer Unfortunately it does not work with the new Xbox

  Answered 4 years ago by JudithVerified Purchase

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Q: QuestionCan you use this headset for Xbox?

Asked 5 years ago by Anna.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer no

  Answered 4 years ago by jason

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Q: QuestionIs there a way to make the headset work with Xbox? Special adapter possibly?

Asked 4 years ago by Frankthetank.

• A:Answer Hi Frank, Unfortunately, the G733 won't work with XBox since the only way it connects is via USB receiver and they aren't compatible with XBox. Might I suggest Astro's A20 headset which are wireless and will work with XBox. Here's a link to check them out: https://www.astrogaming.com/en-us/products/headsets/xbox/a20-gen-2.939-001882.html. Have a great day! - Richard from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionI have lost the usb dongle. Can you tell me where I can find a replacement? Without the usb the headphones don’t work. Thank you.

Asked 4 years ago by USB.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer Lost parts

  Answered 3 months ago by Anonymous

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Q: QuestionIs there a delay on using the mic to answer calls on a computer? I need a headset for working from home, and all the ones IT has sent me have had long delays at the beginning of calls where my clients hear just silence from me.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - White

• A:Answer Hello. The G733 wireless uses our lag-free Lightspeed technology. It sounds like you're getting a delay because the headset is going to sleep, and when you answer the call, it takes a few seconds to wake up and connect. The G733 does not experience this and has crystal clear audio.

  Answered 4 years ago by Logitech

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Q: QuestionHow do I set it up it doesnt show up on bluetooth and I have the chip plugged in

Asked 4 years ago by Emmah.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - White

• A:Answer Hello, the G733 will not be in your bluetooth settings as it does not use bluetooth for connectivity. Once the USB dongle is plugged in, it should auto detect your headset if it is on and charged. Please download our Logitech G Hub software to verify your connection is working,

  Answered 4 years ago by Logitech

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Q: QuestionDoes this have 7.1 surround sound

Asked 5 years ago by Anonymous.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer Yes, you have to enable it through the Logitech G Hub app under the headset's settings. It only seems to be present on windows though, as I've tried on Mac OS, but the surround sound option is not there despite downloading the latest mac g hub version.

  Answered 5 years ago by FelipeCF

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Q: Questionif you get another adapter for the logitech g733 lightspeed will they still connect?

Asked 4 years ago by mio.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - White

• A:Answer Hi Mio, The G733 uses the LIGHTSPEED receiver only. If you've lost the LIGHTSPEED receiver that came with your G733, you need to contact Logitech support in order to get a replacment. Here is a link you can use: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393&pID=b73d5a45-e7a6-11ea-a3ae-399727cfb703.

  Answered 4 years ago by Logitech

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