Questions & Answers

Q: QuestionDoes this gaming headset have a built-in microphone?

• A:Answer Yes, this gaming headset has a built-in microphone.

Q: QuestionWhat makes the sound quality better in chaotic moments?

• A:Answer The quality is ten times better in the moments where there's a lot of chaos.

Q: QuestionWhat kind of earpads does this gaming headset have?

• A:Answer This gaming headset has soft memory foam earpads available in leatherette or breathable velour.

Q: QuestionCan I use a cable to connect this gaming headset?

• A:Answer Yes, you can use a 3.5mm Aux Cord to connect this gaming headset.

Q: QuestionWhat is the maximum wireless range of this gaming headset?

• A:Answer The maximum wireless range of this gaming headset is 98 feet.

Q: QuestionDoes this gaming headset come with a carrying case?

• A:Answer Yes, this gaming headset comes with a carrying case.

Q: QuestionCan I use this on my Xbox Series S and Xbox One? If so, is it easy to change my voice volume as well as my game volume?

Asked 2 years ago by Nick.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Black

• A:Answer No, I believe these are only compatible with PC, PlayStation 4 & 5 and Nintendo switch. Here is what I found: COMPATIBILITY PC COMPATIBLE PC with Windows® 10 or later and USB 2.0 port. CONSOLE COMPATIBLE PlayStation® 5 and PlayStation 4 (USB wireless stereo sound only), Nintendo Switch (wireless stereo sound when docked).

  Answered 2 years ago by That1girlVerified Purchase

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Q: QuestionThe regular G840 doesn't have stitching on the edges but is that stitching on the edges of this KDA G840 mouse pad?

Asked 4 years ago by EngineerGuy.

This question was asked about the related product: Logitech - G840 Cloth Gaming Mouse Pad with Rubber Base (Extra Large) - K/DA, Black

• A:Answer Hello KDAbiggestFAN! Yes, G840 the K/DA Gaming Mouse Pad does have a nice stitching around the edges of the mouse pad, kind of a premium version or the regular G840 XL.

  Answered 4 years ago by Logitech

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Q: QuestionIs the Logitech G Pro X 2 compatible with the Blue Icepop microphone for Pro series headsets? Lastly, it was an upgrade over the original Pro X Wireless, is that still the case with the Pro X 2?

Asked 2 years ago by Imperix.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - White

• A:Answer Hey! Yes, the Blue Icepop is compatible with the PRO X 2 LIGHTSPEED Wireless Gaming Headset. PRO X 2 LIGHTSPEED headset features pro-grade sound, LIGHTSPEED wireless, and supreme comfort for the highest levels of competition. Hear every footstep, action, and pin pull with the immersive soundscape enabled by graphene drivers.

  Answered 2 years ago by Logitech

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Q: QuestionDoes this come with the Bluetooth dongle or do I need to purchase separate? As my pc doesn’t have one built in

Asked 2 years ago by Latency.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Black

• A:Answer Yes it comes with a bluetooth dongle, and all the other necessary cords to be able to use it, wether it be phone, or pc.

  Answered 2 years ago by Bryce

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Q: QuestionDoes this headset have noise cancellation?

Asked 2 years ago by Cheyenne.

• A:Answer Yes, When you download the Logitech G hub app for your PC you can chose to select "Enable Hardware Noise Reduction" and has a disclaimer of: Multiple instances of Noise Reduction can reduce the effectiveness and reduce overall sound quality of the mic signal. We recommend only using one noise reduction at a time. - From Logitech G Hub. I do hope this helps

  Answered 2 years ago by Wontbeherelong

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Q: QuestionDoes this have a detachable mic? I see this advertised as such but none of the pictures or the description shows that you can take it off.

Asked 2 years ago by Pixie.

• A:Answer Yes, the mic attaches via a 3.5mm connector like most audio interfaces. It can easily be attached and removed as desired.

  Answered 2 years ago by GarenWyvern

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Q: QuestionI just bought these yesterday and the Microphone doesn’t seem to be working with my PS5. Before I return them is there something I’m missing that I should’ve done?

Asked 1 year ago by Microphone.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Black

• A:Answer Make sure the mute button isn't activated. My daughter had same issue but accidentally hit that button.

  Answered 1 year ago by TheHIKing

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Q: QuestionDo these have side tone with PS5?

Asked 2 years ago by Peanutbutter2.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Black

• A:Answer Hey! Side tone cannot be set for PS5 within headset because the side tone can be set for the device using G Hub software. However, you can check the in-game settings for side tone.

  Answered 2 years ago by Logitech

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Q: QuestionCan this headset also connect to my phone?

Asked 2 years ago by Tony.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - White

• A:Answer Hi, ideally it should work when connected via Bluetooth or 3.5mm cable.

  Answered 2 years ago by Logitech

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Q: QuestionWhat Is the size?

Asked 3 years ago by Luca.

This question was asked about the related product: Logitech - G840 Cloth Gaming Mouse Pad with Rubber Base (Extra Large) - Black

• A:Answer Height: 15.75in Width: 35.43in Depth: 0.12

  Answered 3 years ago by RebeccaVerified Purchase

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Q: QuestionWhat's the length of this mouse pad?

Asked 3 years ago by xWeb.

This question was asked about the related product: Logitech - G840 Cloth Gaming Mouse Pad with Rubber Base (Extra Large) - Pink

• A:Answer Hello, xWeb! The G840 is 35.43 in (900 mm) long. - Maggie from Logitech G

  Answered 3 years ago by Logitech

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Q: QuestionHow similar is this to the G840 regular black mouse pad that Logitech sells?

Asked 4 years ago by EngineerGuy.

This question was asked about the related product: Logitech - G840 Cloth Gaming Mouse Pad with Rubber Base (Extra Large) - K/DA, Black

• A:Answer Other than the graphics and price, the K/DA version of the G840 is exactly like the regular black colored one in terms of size, performance, and feel.

  Answered 4 years ago by Logitech

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Q: QuestionHow can I get a replacement USB-A LIGHTSPEED Wireless adapter with 3.5mm port?

Asked 1 week ago by Miymiy.

• A:Answer Replacement USB-A LIGHTSPEED adapters aren’t sold separately in stores. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 week ago by Logitech

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