Questions & Answers

Q: QuestionCan you put up the mic to mute this headset?

Asked 1 year ago by Jesse.

• A:Answer No, but you can press a button on the headset to mute the mic.

  Answered 1 year ago by Emily

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Q: Questioncan you use this headset while charging?

Asked 1 year ago by dean.

• A:Answer The battery life is amazing but yes you can use them plugged in.

  Answered 1 year ago by ChrisC

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Q: QuestionDoes it have Game-Chat mix function and "Advanced EQ" in G HUB yet?

Asked 1 year ago by Riek.

• A:Answer Not to my knowledge

  Answered 8 months ago by h4rm5w4y2187Verified Purchase

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Q: QuestionHow many ears fit in this headset?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Magenta

• A:Answer Hey! Play comfortably at any angle, with a rotating durable hinge and soft memory foam earpads—available in leatherette or breathable velour. PRO X 2 LIGHTSPEED achieves the perfect balance of comfort and strength with durable aluminum materials and a steel frame.

  Answered 1 year ago by Logitech

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Q: QuestionAre the swivel portion of the headset aluminum as well or is it plastic?

Asked 2 years ago by Vince.

• A:Answer The ear pieces swivel around an aluminum shaft. It is a very sturdy design; especially when compared to the design of others.

  Answered 1 year ago by NicholasCVerified Purchase

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Q: QuestionWhat is the weight of the headset?

Asked 2 years ago by Gamez.

• A:Answer These were easily the heaviest headset I have used and one of the reasons I returned them.

  Answered 1 year ago by ArtyMcPartyVerified Purchase

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Q: QuestionWhen it will be available for pick up?

Asked 2 years ago by Roqcho.

• A:Answer Hi, thanks for asking. Many Logitech products are in high demand and we're working to meet the increased need as fast as possible. Be sure to check back often as we update with stock daily in some regions!

  Answered 2 years ago by Logitech

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Q: QuestionDo these have a chat mix type functionality?

Asked 1 year ago by Konflikt3d.

• A:Answer Yes, the Logitech G PRO X 2 LIGHTSPEED headset does have a chat mix functionality.

  Answered 1 year ago by Logitech

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Q: QuestionWork from home in very noisy environment, the microphone blocks all the background noise, I only use it with my iPhone but about 5 minutes into the call I start having a robotic voice both for my client and myself. Firmware updated. Any solutions?

Asked 1 year ago by willliamches.

• A:Answer Hey there! In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

  Answered 1 year ago by Logitech

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Q: QuestionCan I plug a 3.5mm aux cable into the headset, and than into the 3.5mm port on Xbox one X controller to use these with Xbox? or will that not work? Only want to use them for chat, not full game audio

Asked 1 year ago by will.

• A:Answer Yes you can do that and you can get the turtle beach adapter to customize the headset

  Answered 1 year ago by user727872

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Q: QuestionWill the blue voice mic that could be used on the original logitech g pro x work with this headset?

Asked 2 years ago by Hackmos.

• A:Answer Hello, Hack! The original G Pro X wireless and wired headsets do already have Blue Vo!ce available. To turn on this feature, you will need to go into our G Hub software and go to Microphone and click the box next to Enable Blue Vo!ce. Otherwise, the G Pro X 2's microphone does plug into the older G Pro X. - Maggie from Logitech G

  Answered 2 years ago by Logitech

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Q: Questionis anyone having any connectivity problems? aka disconnecting and connecting repeatedly.... mine has been doing that and ive tried everything ive seen online and nothing seems to be working

Asked 1 year ago by asstronn.

• A:Answer I would check your USB port. Maybe try using it from a different one. Could also be radio interference. Are there any routers or other sources of 2.4ghz RFI nearby?

  Answered 1 year ago by AlexE

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