A:AnswerHi Steve, According to the Model you gave me, you have an iPad 6th Generation which means that this Slim Folio will indeed fit. If you're going to Best Buy to get it, you should be able to test out the fit before buying it. Hope that this was helpful and thank you for choosing Logitech. - Richard from Logitech
A:AnswerUnfortunately, there isn't a way to order just the part. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 as our Slim Folio cases have a 1-year Limited Hardware Warranty that this may fall under.
A:AnswerHey Sue! If you're outside of the standard Best Buy return/exchange period, come visit us at Logitech to get your product warrantied out. You can visit us here to get that started https://www.logitech.com/en-us/about/contact.html
A:AnswerIt has two small batteries that are supposed to last a while. There is a light that will turn red when the batteries are low.
Good product, but a bit heavier than the ones made for the newer iPads.
A:AnswerThis case will not fit your iPad Air 3. There are other Keyboard cases that will fit, though. Search for "iPad Air 10.5" or "3rd Generation iPad Air".