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Page Showing 1-3 of 3 questions
  • QuestionHow do I connect the transmitter to the audio amp that powers the speakers for my TV? The model number is erhg-bt

    Asked by Heargear.

    • Answer Hi there! There are three ways to connect the transmitter to your TV. 1. 3.5 mm Audio - connect 3.5 mm audio cable B (included) to your HearGear transmitter and television. 2. RCA Audio - Connect 3.5 mm audio cable C to RCA audio cable D (included). Plug the RCA connectors to Red/White RCA output ports on your television. Plug other end of connected cables (3.5 mm plug) to TV HearGear transmitter. 3. Optical Audio - connect optical cable (included) to your HearGear transmitter and television. After this pair your TV HearGear earphones to the transmitter. Thank you

      Answered by Lucid Audio

  • QuestionHow do I know the difference n purpose of each cable in the package if they have no name or reference ?

    Asked by Rubita.

    • Answer Hi Rubita, you can always reference the back of the Heargear device and match by the size of the cables from there. If you still have concerns, please call our customer support team 1-800-785-6052.

      Answered by Lucid Hearing

  • QuestionHow do I charge

    Asked by Shelley1.

    • Answer Please use the micro USB that comes with the earphones, and charge with a USB port or adaptor. Thank you

      Answered by Lucid Audio