Questions & Answers

Q: QuestionDoes this lighting control system work with Amazon Alexa?

• A:Answer Yes, this lighting control system works with Amazon Alexa.

Q: QuestionIs a wall plate included with the dimmer switch?

• A:Answer Yes, the Caseta smart dimmer switch includes a wall plate.

Q: QuestionDoes the smart bridge use Wi-Fi?

• A:Answer No, the smart bridge does not use Wi-Fi.

Q: QuestionCan I control the light using my voice?

• A:Answer Yes, you can control the light using your voice.

Q: QuestionCan I set the lights to turn on and off randomly when I am away?

• A:Answer Yes, you can enable the smart away feature.

Q: QuestionDoes this smart dimmer switch require a neutral wire?

• A:Answer No, this smart dimmer switch does not require a neutral wire.

Q: QuestionWhy do I need a bridge?

Asked 5 years ago by MD.

• A:Answer The Smart Bridge allows you to control your Caséta Wireless controls and Lutron Serena® remote controlled shades from anywhere with your smartphone, using the free Lutron App for Caséta Wireless. The bridge provides multiple benefits over Wi-Fi products: It is ultra-fast and reliable ensuring your lights react instantly every time you adjust them from the app or Pico remote control. The bridge prevents the cluttering of your Wi-Fi network by acting as the single point of connection to the cloud. It is also easier to set-up and enables more local control/integrations with other smart home products. For more information about the Lutron bridge, please visit: http://www.lutron.com/TechnicalDocumentLibrary/3685682_why_a_bridge.pdf

  Answered 5 years ago by lutron

  
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Q: QuestionDear Team, I have some LED lighting which support TRIAC,0-10V and DALI dimming control. How can I konw if Lutron switchers are compatible with lighting. I reviewed the spec info, but it seems not be mentioned there.

Asked 6 months ago by Alan.

• A:Answer Caséta dimmers are designed primarily for TRIAC-based dimming, which is common for many residential dimmable LED, incandescent, and halogen bulbs. This is the standard dimming method used in most homes. The PD-6WCL included in this starter kit will follow TRIAC Dimming protocol.

  Answered 6 months ago by lutron

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Q: QuestionWill the switch work for a Fan?

Asked 1 year ago by Cesar.

• A:Answer Hello Cesar, thank you for your inquiry! Unfortunately, the PD-6WCL included in the kit is only rated for lighting loads. The model for a fan control will be PD-FSQN. For more questions or concerns, contact our Support Team at [email protected] or 1-844-LUTRON1.

  Answered 1 year ago by lutron

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Q: QuestionCurrently have a cream Caseta wireless unit installed. Would like to change out to a white unit but keep the cream wireless remote. Can the remote work on another unit or are they specific to the unit they come with?

Asked 2 years ago by Mike.

• A:Answer Hello MIke, thank you for your inquiry! The wireless Pico is capable of being paired to multiple Caseta devices as long as it is within 30ft of range of the Pico remote. Here is the link for the full specifications on a Pico remote: https://assets.lutron.com/a/documents/369612.pdf If you still have further questions or concerns, you can contact our Support Team at [email protected] or call 1-844-LUTRON1. We're here 24/7, you can call us any day or anytime.

  Answered 2 years ago by lutron

  
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Q: QuestionWhy won't my remote program?

Asked 3 years ago by Tmoney.

Q: QuestionWill this work with Insteon products?

Asked 3 years ago by Anonymous.

• A:Answer Hello, thank you for your inquiry. The Lutron Caseta Smart Bridge and Lutron App is only directly compatible with Lutron Caseta products, and therefore cannot connect directly to Insteon devices. Please see the below link for a list of integration partners Caseta works with: https://www.casetawireless.com/us/en/works-with. We hope this helps! If you have further questions, please feel free to contact our 24/7 support team directly at 1-844-LUTRON1 or by emailing us at [email protected].

  Answered 3 years ago by lutron

  
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Q: QuestionHello! I’m planning to buy this kit but I need to know if this is a 3-way or 2 way switch? Thanks for the answer!

Asked 7 years ago by N1004.

• A:Answer The PD-6WCL dimmers that come in this kit are compatible with single pole and multi-location applications. In order for a 3-way or greater lighting circuit to operate properly, one location will be the PD-6WCL wired dimmer and the other locations will be the Pico remotes. You can view a wiring diagram of a 3-way here: http://www.lutron.com/TechnicalDocumentLibrary/368-4493_Page_3.pdf.

  Answered 6 years ago by Lutron

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