Questions & Answers

Q: QuestionDoes this leave the clothes mostly dry or is there extra residual wetness or water after the wash cycle? I have an LG and the clothes come out almost dry. Unfortunately the mother board is gone and I need a new one.

Asked 4 years ago by Rrs.

• A:Answer Most clothes I place in this washer, come out dry/moist. If it is a thicker type of clothing or a blanket, not as dry. Overall I think it’s a good washer

  Answered 4 years ago by DniceVerified Purchase

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Q: QuestionDoes the 27 7/8" depth include the hookups behind the machine or just the machine itself? If so how much room is needed in the back to hook the machine up?

Asked 4 years ago by Asker.

• A:Answer The measurement does not include the extra 2-3 inches you need for the hoses, so as not to kink them

  Answered 4 years ago by JessieVerified Purchase

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Q: QuestionCan you add an agitator to this washer ? I purchased and if I can purchase I’d be interested. Because these machines suck.

Asked 4 years ago by Kris.

• A:Answer I'd advise you to get a new machine. I am, after two service calls.. the last would amount to a cost close to the original price of the machine. Cut your loses and get another one.. and don't forget the plan on anything. Nothing is built to the quality it once was these days, but this one definitely does not stand up.

  Answered 4 years ago by DisappointedVerified Purchase

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Q: QuestionWhat is the Soil button function for?

Asked 4 years ago by Mike.

• A:Answer if you have dirty pants or dress with grass or dirt food stains it works great

  Answered 4 years ago by greatdryerVerified Purchase

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Q: QuestionMy machine continues to spin during the rinse cycle even though water is coming into the machine. Is this normal? (This is my first HE machine.) Shouldn't it perform a tub rinse?

Asked 4 years ago by Lulu.

• A:Answer Hi Lulu, yes this can be normal for the washer to put water into the tub and spin during the Rinse Cycle. We hope this helps.

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionI’ve got the washer, I would like to find and purchase the matching dryer. Thanks.

Asked 5 years ago by TheUtilityRoom.

• A:Answer Best Buy

  Answered 3 years ago by NydiaVerified Purchase

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Q: QuestionWhat size is the discharge line? My old discharge line will not fit the new one.

Asked 5 years ago by rick.

• A:Answer Hello Rick! We would recommend using the drain hose that is provided with the new model. We hope this helps.

  Answered 5 years ago by MaytagTeam

  
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Q: QuestionWhere does the color boost go? In my previous machine, I put it in the liquid bleach area. I called Maytag and the were unable to answer my question.

Asked 5 years ago by AR.

• A:Answer Bleach dispenser

  Answered 4 years ago by JessieVerified Purchase

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Q: QuestionWhat do you do with detergent tabs with the pull out tray? Do you just throw them in the drum to wash? Thanks.

Asked 5 years ago by PastMaytagUser.

• A:Answer Yes you put them in the drum

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionSince I do not set a load size for the water level on this washer, the washer seems able to determine the size of the load, and automatically adjusts the water level. How do I match that with the correct amount of HE liquid detergent to use?

Asked 5 years ago by gulfalien.

This question was asked about the related product: Maytag - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - Metallic Slate

• A:Answer Hello gulfalien! We would recommend following the instructions on the detergent container for the amount of the load you are doing. We hope this helps.

  Answered 5 years ago by MaytagTeam

  
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Q: Questionthis washer does'nt seem to spin my towels good they are heavy with dampness an taking much longer to dry now an I think this washer is awful loud I am 3 floors up an still can hear it anyone else seem to have this problem?

Asked 5 years ago by MINETOO.

• A:Answer Hello MINETOO! We are terribly sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 5 years ago by MaytagTeam

  
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Q: QuestionWith the agitator can you wash a king size comforter?

Asked 5 years ago by Cookie.

• A:Answer I wash my king size comforter which is a tad on the thick side with ease. I've owned 4 sets of machines now and this one washes so far the best out of all of them.

  Answered 5 years ago by SistasandyVerified Purchase

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Q: QuestionWhen Do we use “extra power” on the washing machine? What is it for?

Asked 5 years ago by Kelly.

• A:Answer Towels

  Answered 5 years ago by BelindaBVerified Purchase

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Q: QuestionI see there’s 10 years warranty on the Maytag unit . Do you know what is covered under Maytag’s warranty ? And how it is different than the story warranty.

Asked 5 years ago by Kelly.

• A:Answer Hi Kelly, thank you for your question. We would recommend viewing the Warranty information Page at https://content.syndigo.com/asset/06096c34-2160-4edb-9a49-37ff5b1e4565/original.pdf for a comprehensive guide as to the warranty for this 5.3 Cu. Ft. 13-Cycle Top-Load Washer with Extra Power Button.

  Answered 5 years ago by MaytagTeam

  
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Q: QuestionIs this machine direct drive or belt driven?

Asked 5 years ago by Dave.

• A:Answer Dave, this is direct drive.

  Answered 5 years ago by MaytagTeam

  
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Q: QuestionDoes this use He detergent?

Asked 5 years ago by Susan.

• A:Answer Yes this is a HE model.

  Answered 5 years ago by MaytagTeam

  
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Q: QuestionDoes the he detergent create foam or suds in the machine?

Asked 5 years ago by Boogity.

• A:Answer Boogity, there should be very few suds if any n your washer

  Answered 5 years ago by MaytagTeam

  
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Q: QuestionIs this washer an HE model? If not why does it say HE detergent only on the dispenser?

Asked 5 years ago by Anonymous.

• A:Answer This is a HE detergent. You will have to use HE detergent as the dispenser specifies.

  Answered 5 years ago by MaytagTeam

  
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Q: QuestionIs there a way to soak. My model does not have a soak button.

Asked 5 years ago by Anonymous.

• A:Answer If your washer does not have a soak cycle you are unable to soak.

  Answered 5 years ago by MaytagTeam

  
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