Questions & Answers

Q: QuestionHow long do the filters last?

• A:Answer The filters last for 3-4 months or 2,500 hours, whichever comes first.

Q: QuestionWhat size particles can the HEPA H13 filter remove?

• A:Answer The HEPA H13 filter can remove particles down to 0.1 microns in size.

Q: QuestionWhat is the recommended room size that this air purifier can cover?

• A:Answer The recommended room size for this air purifier is 330 square feet.

Q: QuestionWhat does the pre-filter in this air purifier do?

• A:Answer The pre-filter traps large pollutants.

Q: QuestionHow many filters are included in one package?

• A:Answer This product comes with one pack of replacement filters.

Q: QuestionWhy should I use genuine replacement filters?

• A:Answer You should use genuine MA-15 replacement filters to ensure your air purifier operates as it should.

Q: QuestionWhat types of particles does the filter remove?

• A:Answer The Medify Air MA-15 filter removes pollen, dust mites, mold spores, and other tiny airborne particles. This high-efficiency True HEPA filter removes up to 99.9% of particles down to 0.1 micrometers.

Q: QuestionWhat is the warranty on the filter?

• A:Answer The filter has a lifetime warranty.

Q: QuestionWhat are the dimensions of the filter?

• A:Answer The filter is 7.5 inches wide, 7.5 inches deep, and 12.2 inches high.

Q: QuestionIs the filter compatible with the Medify Air MA-15?

• A:Answer This filter is compatible with the Medify Air MA-15.

Q: QuestionWhat are the dimensions of these filters?

Asked 1 year ago by Gerry.

Q: QuestionWhat’s the sq ft size this machine would purify?

Asked 2 years ago by Searching.

Q: Questionwhat does the green light indicate on the top panel

Asked 2 years ago by AirFlow.