Questions & Answers

Q: QuestionHow does the filtration system in this filter compare to other HEPA filters on the market, such as HEPA H11, in terms of particle capture size?

• A:Answer The Medify True HEPA H13 filter captures particles down to 0.1 microns in size, while the HEPA H11 filter captures particles down to 0.3 microns in size. Therefore, the Medify True HEPA H13 filter has a higher particle capture efficiency compared to the HEPA H11 filter.

Q: QuestionHow does the compact design of this filter contribute to its portability and suitability for use in various settings?

• A:Answer The compact design of the Medify True HEPA H13 Replacement Filter for MA-10 makes it highly portable. Its sleek and compact size allows it to fit perfectly in various settings, such as cupholders of cars, rideshare vehicles, taxis, or SUVs. This portability makes it suitable for use during travel, in the office, or in public spaces, enabling users to purify the air directly around them.

Q: QuestionHow often should I replace this filter, and what factors affect its lifespan?

• A:Answer The Medify True HEPA H13 Replacement Filter for MA-10 should be replaced every 3-4 months or 2,500 hours of usage, whichever comes first. Factors that can affect the lifespan of the filter include the air quality in your home, the presence of pets or smokers, and the frequency of use.

Q: QuestionWhat specific pollutants and particles does this filter effectively remove from the air?

• A:Answer The Medify True HEPA H13 Replacement Filter is designed to effectively remove 99.9% of harmful particles from the air, including allergens, odors, VOCs, smoke, pollen, pet dander, dust, smog, contaminants, and more down to 0.1 microns in size. It captures finer particles compared to HEPA H11 filters (0.3 microns).

Q: QuestionHow effective is this filter in removing odors, particularly those from cooking, pets, or smoking?

• A:Answer This Medify True HEPA H13 filter is highly effective in removing odors, including those from cooking, pets, and smoking. It utilizes a three-layer filtration system, with an active carbon composite layer specifically designed to target and eliminate odors. The filter is capable of capturing particles down to 0.1 microns in size, ensuring efficient odor removal.

Q: QuestionWhat are the dimensions of this replacement filter to ensure it fits my Medify Air purifier?

• A:Answer The dimensions of the Medify True HEPA H13 Replacement Filter for MA-10 are 4.5 inches in width, 5 inches in depth, and 2 inches in height. Please note that these dimensions are approximate and may vary slightly.

Q: QuestionWhat does the three-stage filtration system consist of?

• A:Answer The three-stage filtration system includes a pre-filter to trap large pollutants, a HEPA H13 filter for fine particles, and an active carbon filter to remove odors.

Q: QuestionWhat size room is this air purifier recommended for?

• A:Answer This air purifier is recommended for rooms up to 2500 square feet.

Q: QuestionWhat kind of filtration system does this air purifier use?

• A:Answer This air purifier uses a HEPA H13 filtration system.

Q: QuestionHow many filters are included in a replacement set?

• A:Answer Each replacement filter set comes with two filters.

Q: QuestionHow often do the filters need to be replaced?

• A:Answer The filter set should be replaced every 4-5 months or 3,000 hours, whichever comes first.

Q: QuestionDoes this air purifier come with a filter included?

• A:Answer No, this product does not include a filter.

Q: QuestionWhy should I use genuine replacement filters?

• A:Answer You should only use genuine MA-112 replacement filters to ensure your air purifier operates correctly and keeps the air in your home clean.

Q: QuestionIs this filter can fit NuvoMed® SKU#378193 FHP-1/0820 Factory ModeL: KJ160FK01A Floor Standing Air Purifier HEPA & Active Carbon Filter

Asked 3 years ago by Atef.

• A:Answer HSP001 Replacement Filter will fit NuvoMed FHP-1/0820

  Answered 1 year ago by PeterF

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