“Hey I purchased this bundle and set up a new headset for my son. I even activated the free 3 month trial of the games but for some reason I still haven’t received the walking dead saints and sinners. It keeps trying to make me purchase it. HELP!”
Answer This Question
1-5 of 5 Answers
What is the correct email or page to contact because once I try to get tech support from the store it keeps telling me to check the rewards and promotions. There’s nothing there to redeem and after set up it didn’t prompt me to retrieve the game code for the walking dead either. When I contact the Meta and enter in the Serial # it tells me that they can’t help me because I purchased it through best buy
Sorry, there was a problem. Please try again later.Hey there! Thank you for bringing this to our attention here. We'd request you to reach out to wonderful support team via Meta Store support page and they'll be happy to look into any missing promotion issues you're having.
Sorry, there was a problem. Please try again later.Same thing they said to check promotions it’s not on my headset at all
Sorry, there was a problem. Please try again later.I had the same issue! I went to promotions on both the APP and the headset. And no game. I even asked the Bestbuy associates to reassure me the game was included since the box looked the same and nothing like the original picture with the game in the background.
Sorry, there was a problem. Please try again later.Its a download in the headset, you will see redeem on the game in there.
Sorry, there was a problem. Please try again later.
