Questions & Answers

Q: QuestionDoes this have an HDMI video input?

Asked 1 year ago by UltraCon79.

• A:Answer Hey there Joshua, The Quest Pro does not have a HDMI input, instead it has USB-C ports. We hope this helped!

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionHow long will a fully charged battery last while playing and can you charge the headset while playing a game without being interrupted.

Asked 1 year ago by Vinnie.

• A:Answer Hi there Vinnie! You can expect up to 2 hours based on the kind of content you're using on Meta Quest Pro. If you need any more help, you can contact our wonderful support team at meta.com/help/support/!

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionHow long after purchasing do I have to still add geek squad warranty? I'm reading 60 days on some pages and 14 days on others.

Asked 1 year ago by BryanG.

Q: QuestionWhich is better? The Meta Quest 3 or the Meta Quest Pro?

Asked 2 years ago by Snoozem.

• A:Answer Graphics wise the Meta Quest 3 is better. But if you want to take advantage of the facial tracking and better comfort I would suggest the Quest Pro. There are drawbacks to both products but the Quest Pro has more features if you like socializing and like to feel comfortable. If you play games and use the device for that then go with the Quest 3. Only thing is you will probably spend more on accessories for Quest 3 vs the Pro because the Pro brings the elite headset and extra battery all in one bundle.

  Answered 2 years ago by SirspeedyVerified Purchase

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Q: QuestionDoes it hook up wirelessly to your PC? & Does it work better with your PC?

Asked 2 years ago by HeyC.

• A:Answer Hey there! Yes, you can use AirLink to connect your headset and your PC wirelessly! Here's a helpful link: https://www.meta.com/help/quest/articles/headsets-and-accessories/oculus-link/connect-link-with-quest-2/

  Answered 2 years ago by Meta Store Support

  
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Q: QuestionCan someone seriously answer the “Adult Entertainment” question please? Is the VR experience, in that regard, worth the investment? Also, is it possible to share the experience simultaneously with a partner?

Asked 2 years ago by NaztyBiz.

• A:Answer Yes, there are group experiences and you can cast it on a TV. It’s extraordinary to step away from ‘reality’ and share a fun time like with Golf, etc.

  Answered 2 years ago by GonzoVerified Purchase

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Q: Questioncan i get this cheaper for my 11 year old?

Asked 2 years ago by jamal.

• A:Answer Only if you get a 2nd hand unit. Right now 999 seems to be thecprice

  Answered 2 years ago by NinjaKidVerified Purchase

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Q: QuestionCan we order and have the purchase shipped to our hotel? I'm from outside of U.S. but will be attending a conference and was thinking of having it delivered to my hotel instead of dropping by an outlet to pick it up.

Asked 3 years ago by ARMan.

• A:Answer Hey, that's a great question! We don't offer shipping to hotels. It's best to stop by a store and pick it up if you're not currently at your residence.

  Answered 3 years ago by Meta Store Support

  
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Q: QuestionCan it be used as a baseball training game or only a game

Asked 3 years ago by Anonymous.

• A:Answer Both

  Answered 2 years ago by NinjaKidVerified Purchase

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Q: QuestionWhat is the return policy for the Meta quest pro ordered through Best Buy?

Asked 3 years ago by Fool.

• A:Answer I think it’s two months

  Answered 3 years ago by mlsdqVerified Purchase

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Q: QuestionDoes the Meta Quest Pro's eye and face tracking work on games like VRchat?

Asked 3 years ago by James.

• A:Answer Yes it does James! :)

  Answered 2 years ago by GavinMCVerified Purchase

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Q: Questionwill my existing quest 2 games be upscaled and be more visually appealing with the quest pro?

Asked 3 years ago by Kodera101.

• A:Answer Absolutely, the visuals are much bettter than the quest 2, the field of view is alot bigger as well, almost seemless

  Answered 3 years ago by StevenDVerified Purchase

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Q: QuestionHow many hours is the battery life ?

Asked 3 years ago by easy.

• A:Answer Hello, Thank you for reaching out to Meta Store Support, If I understand correctly you are inquiring about your Oculus or Meta headset and how long the battery life is. If this is the case once your Quest 2 is fully charged, you can expect between 2-3 hours of battery life. It's closer to 2 hours for games, and 3 hours if you are watching films or other media.  If you have any further questions or inquiries please respond to this emails or start a new live chat. Kind regards,

  Answered 3 years ago by Meta Store Support

  
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Q: QuestionWhy 1400 though is it something different from the quest?

Asked 3 years ago by CJ.

• A:Answer The build quality is much much better. There is also eye tracking technology. The quality of the external cameras for passthrough is much better. The controllers, because they have inside out tracking, each have a high-end CPU in them equivalent to what you might find in high-end phone. The controllers alone are $300 if bought separately. There is also a nice wireless charging dock included. That said I'm not sure it justifies a $1,500 price tag, but it is a lot better than the regular Quest

  Answered 3 years ago by KevinMVerified Purchase

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Q: Question1500 for this?! are you out of your mind??

Asked 3 years ago by Jay.

• A:Answer Its targeting businesses. Their budgets are different than the consumers. I do think the price is a bit high, though it's not that different from some of the very high end consumer models like a Vive Pro 2. I bought one anyway being fully aware of what I was getting.

  Answered 3 years ago by KevinMVerified Purchase

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Q: QuestionFor people who cannot see up close that require glasses, are there adjustments to enable that type of person to use this?

Asked 3 years ago by Tzanjuyu.

• A:Answer Absolutely. You can adjust the distance of the lenses from your face by quite a bit. I wear glasses and it fits great

  Answered 3 years ago by KevinMVerified Purchase

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Q: QuestionWhat are the minimum PC requirements

Asked 3 years ago by slashman.

• A:Answer I5 or greater 8gb of ram and at least Ryzen 5 1500x or greater. They have a gpu table listed on the Meta site but at least look at GeForce 20 series level or higher

  Answered 3 years ago by KevinLVerified Purchase

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Q: QuestionWill the battery last longer than the Meta Quest 2 Oculus?

Asked 3 years ago by Battery.

• A:Answer It does not, the battery life from my experience has been about 2hours, you can charge and wear the headset

  Answered 3 years ago by StevenDVerified Purchase

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Q: QuestionAre the side shields for the Quest pro included with the purchase or are they an additional cost? Not sure what actually comes included with the $1,499.00 price tag. There is no txt with the picture of included items. can you list included items?

Asked 3 years ago by Carl.

• A:Answer It does say though....

  Answered 3 years ago by AndrewK

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