Questions & Answers

Q: QuestionHow do I redeem an activation code?

Asked 9 months ago by mrstrixiz.

• A:Answer Online

  Answered 9 months ago by JamesW

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Q: QuestionHow can I switch from 365 Family to Personal?

Asked 9 months ago by Anonymous.

Q: QuestionI'm considering purchasing and IPAD. Can I set up office 365 on the IPAD using my current account/subscription which is called Microsoft - Office 365 - Windows?

Asked 10 months ago by Office365.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

• A:Answer i have it on my ipad

  Answered 9 months ago by Silvia

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Q: Questionhow to cancel an annual subscription?

Asked 10 months ago by Joel.

Q: QuestionMy subscription is up for renewal. If I renew does this include protection only with no updates. If I don't renew do I still keep the program installed?

Asked 10 months ago by Bev.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionCan I make a single purchase of Microsoft family and install it on both a MAC and a PC?

Asked 11 months ago by Robert.

Q: Questiondoes this include the full version of Outlook?

Asked 1 year ago by BelindaJ.

Q: QuestionHow do I switch this subscription to be managed in my MS account and NOT through Best Buy?

Asked 1 year ago by rshmn.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionWe purchased family plan for us but only my daughter has it on her computer. How do the other family members utilize the family plan?

Asked 1 year ago by Liz.

Q: QuestionHow much is it to renew after the initial 12 months

Asked 1 year ago by Bobby.

Q: QuestionCurrently, I have a 1-person subscription to Microsoft 365. Is it easy to upgrade this to a family subscription. How do I do this?

Asked 1 year ago by JIR.

• A:Answer You have to buy the family pack.

  Answered 1 year ago by KindnesscatchesonVerified Purchase

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Q: QuestionI need to change my subscripiton from family plan to personal. How do I change it?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionIf I purchase family version of Office 365, can I install Windows version on my PC while my son installs MAC version on his computer? Or will we only get to select one version to install on both devices.

Asked 1 year ago by Estuardo.

• A:Answer You will get a code for up to 6 devices

  Answered 1 year ago by WilliamVerified Purchase

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Q: QuestionAre the 5 licenses tied to 5 separate users or are they tied to the device?

Asked 1 year ago by Srrr.

• A:Answer They are tied to 5 separate users with a limit of 5 installations on different devices.

  Answered 1 year ago by KageMaruVerified Purchase

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Q: QuestionWhat qualifies as a Family?

Asked 1 year ago by JEC229.

• A:Answer I previously had a license for one laptop. I now own more than one in our house so this was recommended. You'd have to get feedback from MS whether it has to be under one roof.

  Answered 1 year ago by MickeyC

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Q: QuestionDoes office 365 work on windows 11

Asked 1 year ago by camel.

• A:Answer Yes

  Answered 1 year ago by KageMaruVerified Purchase

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Q: QuestionI would like to have office 365 installed on both my laptop and my new desktop pc. I have several months left on my individual MS 365 I purchased from BB last year. Would I need the Family version as I will be the only one using this but on two computers?

Asked 1 year ago by EL.

• A:Answer No, you can get the Personal version and it will run on up to 5 devices simultaneously.

  Answered 1 year ago by KageMaruVerified Purchase

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Q: QuestionHow do I unsubscribe to Microsoft-365?

Asked 1 year ago by AdamG.

Q: QuestionWhat does android do with the software

Asked 1 year ago by Kk.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]