Questions & Answers

Q: QuestionI already have Microsoft 365. I don't need a new one. Can I opt out of purchasing this program?

Asked 2 years ago by terrywong.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Microsoft office 365 is a yearly renewal so no you can't opt out, unless you don't want the product any more.

  Answered 2 years ago by Dave

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Q: QuestionCan I purchase this subscription at Best Buy and use the code to renew the 360 Family plan that I’ve already had?

Asked 2 years ago by LT.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes, Just Continue Using Same Subscription & Add Method of Payment for Billing Purposes

  Answered 2 years ago by LivinOurBestLife

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Q: QuestionWhen does the validation period of the license begin? Date of purchase or date of first use?

Asked 2 years ago by EMike.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer When you activate it on Microsoft website.

  Answered 2 years ago by Dave

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Q: QuestionWhat is the cost to renew after the initial 15 months

Asked 2 years ago by Dlma.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Mine is 99 dollars for a year.

  Answered 2 years ago by Dave

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Q: Questionwho much will be the renewal, same special price $99.00 all the time?

Asked 3 years ago by Agueda.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer No, The Introductory Price is $99.00 For Family, But Does Go Up After Initial 1St Year

  Answered 2 years ago by LivinOurBestLife

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Q: QuestionWill this work on a Lennova chrome operating system?

Asked 3 years ago by Timber.

• A:Answer I did the search for you. Does Windows work on Chromebook? A Chromebook is a budget-friendly alternative to a Windows laptop or MacBook. Chromebooks run on the Google operating system Chrome OS, which means that Windows and macOS programs don't work on these devices.

  Answered 2 years ago by TomGVerified Purchase

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Q: QuestionIf I buy the family plan, can I use it on an HP and a MAC?

Asked 3 years ago by Kelly.

• A:Answer I don't have MAC, just windows and that's never been a problem for me with my devices. You could read the literature on the product you purchased the program from to see if does allow two different operating systems to download the program. The other thing is just try downloading MS 365 on your MAC and it will either accept the program or not.

  Answered 2 years ago by TomG

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Q: QuestionI currently have Microsoft 360 that I pay for monthly if I purchase the family plan will I be able to use the same microsoft 360 account i currently have so i don't loose data

Asked 3 years ago by Amanda.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer I would think, yes as they're the same program. But, I could be wrong. If you're doubtful, Google your question and see what comes up.

  Answered 2 years ago by TomG

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Q: QuestionWHERE IT THE PRODUCT KEY FOR THIS YEARS DOWNLOAD?

Asked 3 years ago by Ohiohondo.

This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)

• A:Answer I got my product key in an email sent to me.

  Answered 2 years ago by TomG

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Q: QuestionIf I buy the 365 family, but we are only 2 people, Can u use more than a 1tb of cloud or the 6tb is evenly divided with each user?

Asked 3 years ago by sEBASTIAN.

• A:Answer You could create additional Microsoft Accounts, assign each of them a license, then go create a folder in those accounts' 1TB OneDrive space and share it with your other account(s).

  Answered 2 years ago by Pepper

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Q: QuestionWill the Microsoft 365 family be able to work on an android phone?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer i cant get it to open on my computer- i would say no

  Answered 3 years ago by helpVerified Purchase

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Q: Questionwhat is the annual cost

Asked 3 years ago by Anonymous.

• A:Answer It depends on where you purchase it, Best Buy for me was $99 but because I have purchased the customer care plan with BB, I got it for $79

  Answered 2 years ago by TomGVerified Purchase

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Q: QuestionMy wife runs iOS and I run Windows. Will one Family subscription cover both systems?

Asked 3 years ago by KJMarkey.

• A:Answer Looking at the product description, it would appear to work on Android, Apple IOS, Mac OS, Windows

  Answered 2 years ago by TomGVerified Purchase

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Q: QuestionWhat happens to your personal cloud storage if you don’t renew your subscription?

Asked 3 years ago by Mark.

• A:Answer It remains in there, but you can't access it.

  Answered 2 years ago by IsaacVerified Purchase

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Q: QuestionI bought 2 tablets and Microssoft 365 at the same time. I installed Microsoft 365 on one tablet, using the product code. When I tried to install on the other tablet, it said the code was already used. How do I get it on the other tablet?

Asked 3 years ago by SubteacherCMorris.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer It should be all synced to your account. Same thing happened to me

  Answered 2 years ago by Alexandra

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Q: QuestionDoes Microsoft 365 work on Windows 11?

Asked 3 years ago by EAAperson.

• A:Answer The great thing about 0365 is when you download and install the product it will pull download a installation for your OS platform (..ie if it’s a MAC or Windows along with latest version that would suffice).

  Answered 2 years ago by gamer123

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Q: QuestionHow do 5 different people download on each of their devices? Do they go to a website? What information do they need to enter?

Asked 3 years ago by jz.

This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS

• A:Answer You send them a link via email. They then sign on using their own login to download office from a website. You have the ability to manage users from the website.

  Answered 3 years ago by RM77

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Q: QuestionIf I do not download and install the 3-month free version, will I still be automatically billed for the renewal?

Asked 3 years ago by Vray.

• A:Answer The installation and activation process initiates your subscription, which will then start your term. Your renewal will automatically occur at the end of this period.

  Answered 3 years ago by MicrosoftCustomerCare

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Q: QuestionHow much is the yearly renewal?

Asked 3 years ago by Lynn.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer There are different plans, so the amount depends on the plan you choose.

  Answered 3 years ago by AnonymousVerified Purchase

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