“I purchased this when i bought my laptop 11/22 and have yet to be able to download and log in to office, excel, word powerpoint. I paid for 18 months. asks for a key code .... ???”
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Wow! I bought my new laptop on 11/22 as well and I also got the office 365. You should have received an email titled - how to setup office 365. At the bottom of that email you will see your product details including product key.
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