Questions & Answers

Q: QuestionThe description for this says "Plug the device into your computer’s 3.5-millimeter headphone jack." That seems strange. Does it in fact connect to a USB port?

Asked 6 years ago by Slab.

• A:Answer Thank you for bringing this to our attention. We're working with our friends at Best Buy to have this updated for clarity. In the mean time, let us assure you that you will be able to plug the Xbox Controller into your Windows computer via the included USB cable for a direct connection. In addition, you may use Bluetooth to stream data from the Xbox controller for your Windows PC.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this a wireless controller that just comes with a wire to connect it to windows? Or is it a wired controller

Asked 7 years ago by Alex.

• A:Answer This Xbox Gaming controller is wireless when used with Xbox One, and the wired connection is used for connecting to your favorite Windows device.

  Answered 7 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI'm using this solely for PC use and will use the USB cable. Do I need to worry about the battery running low or needing to be replaced?

Asked 5 years ago by Daniel.

• A:Answer If using USB you don't even have to have batteries in it.

  Answered 5 years ago by JoshRVerified Purchase

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Q: QuestionDoes it have bluetooth to connect to mobile phone?

Asked 5 years ago by Aaron.

• A:Answer Yes, it will connect to an iPhone as far as I’m concerned as I’ve connected it to mine.

  Answered 5 years ago by NateVerified Purchase

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Q: QuestionIs there a rechargeable battery that comes with this controller?

Asked 7 years ago by Reese.

• A:Answer No! you have to buy that separately sadly :/ but its a great investment because you can always charge it for free vs having double a batteries you have to keep buying them and when your controller dies during a game, its like reloading a double barreled shotgun versus this one where you can just plug it in like a normal person

  Answered 7 years ago by AaronVerified Purchase

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Q: QuestionHow long is the cable?

Asked 7 years ago by Vorvadoss.

• A:Answer 6 feet

  Answered 7 years ago by MartinVerified Purchase

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Q: QuestionWill this controller work for windows 7? I have checked game stop and other locations with no luck finding a xbox/windows 7 controller. Im trying to avoid downloading or converting a controller to make it work. I use to have a xbox/windows 7 controller.

Asked 6 years ago by DZfuel21.

• A:Answer Yes it will! I use it exclusively for PC games (I don't own a console). It's a Microsoft product, so it will install all necessary drivers upon plugging it in, without any prompting or hassle! Hope this helps!

  Answered 6 years ago by DjoserVerified Purchase

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Q: QuestionDoes this controller have the headset jack on the bottom along with the other 3mm headphone jack.

Asked 7 years ago by JoeM.

• A:Answer Yes it does

  Answered 7 years ago by CBAZVerified Purchase

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Q: QuestionDoes the controller that comes in an open box include a warranty?

Asked 7 years ago by Joshy123.

• A:Answer Yes. I bought mine from the store and it had been opened and returns from a previous buyer and I still got the warranty

  Answered 6 years ago by KreeseVerified Purchase

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Q: QuestionHello, is this refurbished? or Is this brand new?

Asked 4 years ago by Anonymous.

Q: Questioncan you use this on a laptop that has windows 10?

Asked 5 years ago by Sandie.

Q: Questiondoes it come with a usb cord ?

Asked 5 years ago by Rufino.

• A:Answer Yes, it will be in the box beneath the controller

  Answered 5 years ago by Ryan

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Q: QuestionHow many platforms of WINDOWS can be played with this controller ie; 2000, 7, 8, 10 etc?

Asked 5 years ago by Xlife.

Q: QuestionI'm referring to the L2 and R2 buttons at the front of the controller.

Asked 5 years ago by Chris.

Q: QuestionDoes this controller has analog triggers?

Asked 5 years ago by Chris.

Q: QuestionDoes this work with XBOX ONE S? Will it connect console without USB cable?

Asked 5 years ago by Raj.

• A:Answer Yes. It DOES work with Xbox One S, no cables needed. Just pair it to your Xbox and you should be good to go.

  Answered 5 years ago by BertoVerified Purchase

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Q: QuestionWill this controller work with Microsoft airplane flight simulator 2019 on a windows 10 computer?

Asked 5 years ago by pilot12345.

• A:Answer Yes, but wouldn’t you prefer a flight yoke instead?

  Answered 5 years ago by AreaMan

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Q: QuestionWhats the oldest version of windows this controller will work with?

Asked 5 years ago by Abz.

• A:Answer windows 10 or newer i beileve

  Answered 5 years ago by samuelVerified Purchase

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Q: QuestionIs this controller new or preowned or refurbished and what does the cable do for you

Asked 5 years ago by Ebad.

• A:Answer The cable functions as a direct connection to the computer, in case you don't want to use Bluetooth.

  Answered 5 years ago by famouskingVerified Purchase

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