Questions & Answers

Q: QuestionI want to purchase this now on one laptop, but install it on another laptop. I know the keycodes will be sent to my email. Do I just go to Microsoft from the new laptop and download it over there so it goes onto that laptop?

Asked 8 months ago by Chaseboogie.

• A:Answer I believe if you call microsoft you can get that done.

  Answered 8 months ago by TammyMVerified Purchase

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Q: QuestionHow to redeem Microsoft 2024

Asked 8 months ago by satindoll.

• A:Answer All the information is on your receipt from Best Buy.

  Answered 8 months ago by MicheleS18Verified Purchase

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Q: QuestionWill my old 2021 Outlook PowerPoint continue to work?

Asked 8 months ago by Kensch888.

• A:Answer Not sure, I think so

  Answered 7 months ago by JimBVerified Purchase

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Q: Questionis there a version that I can upgrade so I can install on more than one computer?

Asked 9 months ago by kat.

• A:Answer You can purchase a Pack that is good for more than one computer. Just request it at Best Buy

  Answered 8 months ago by MicheleS18Verified Purchase

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Q: QuestionWill this version on up excel documents created with Microsoft office 16.

Asked 9 months ago by Nick.

• A:Answer Yes

  Answered 9 months ago by TonyVerified Purchase

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Q: Questioncan you install office home 2024 in addition to Microsoft 365?

Asked 9 months ago by JimR.

• A:Answer Of course you can install both. It's just that no one has been smart enough to try it so we don't yet know what will happen. Jim, I'm sure we will.find out soon enough.

  Answered 6 months ago by Scottyspapa

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Q: QuestionAre Excel, Word and Powerpoint software the same in Office Home and Office Business and Home?

Asked 10 months ago by Palm.

• A:Answer Yes

  Answered 9 months ago by YaryFVerified Purchase

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Q: QuestionDoes this include outlook?

Asked 10 months ago by Clay60.

• A:Answer No

  Answered 6 months ago by Anonymous

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Q: QuestionI've lost my receipt with the product key for the office home card. What do I do now?

Asked 10 months ago by Anonymous.

• A:Answer I also received the key via email when I purchased mine. You might search there?

  Answered 9 months ago by MelissaNVerified Purchase

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Q: QuestionWith the purchase of the product, will the version being provided to the user be updated to the most current bells and whistles of the new annual product. Or, will we have t repurchase in order to access the newer features?

Asked 10 months ago by UnlessICan.

• A:Answer No, it will not update to the newest versions. You will have to purchase the newer version again. Only the subscription version updates.

  Answered 9 months ago by LillianF

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Q: QuestionHow much space does it need to download?

Asked 10 months ago by Ducknut.

• A:Answer 10.24 diggabytes is usually enough to get it running.

  Answered 6 months ago by Scottyspapa

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Q: Questioni have both laptop and desktop can i install this on both of my devices under one account. I own both laptop and desktop.

Asked 10 months ago by katkat.

• A:Answer No. You can only install the download on one device. It is a license for one device.

  Answered 9 months ago by OldFrankenWeenie

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Q: QuestionIf I install this on a laptop that has someone else as the administrator will I have access to it for my google drive documents or will it only work for his drive documents?

Asked 10 months ago by Jennifer.

• A:Answer I have 3 accounts on my computer and each user can access this from their account

  Answered 9 months ago by RWRWVerified Purchase

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Q: QuestionCan the one user license be transferred to another computer if removed from the original installed computer?

Asked 11 months ago by OfficeQA.

• A:Answer Yes it can be.

  Answered 10 months ago by GailBVerified Purchase

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Q: QuestionCan I make mailing labels with office home

Asked 11 months ago by Mike.

• A:Answer yes

  Answered 10 months ago by ChalibetoVerified Purchase

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Q: QuestionHow can you not make it perfectly clear that this product does not include Outlook? The Office package from Microsoft has always included Outlook, now it does not - a point that should have been made very clear when I purchased this, refund?.

Asked 11 months ago by BLM.

Q: QuestionCan I buy and have Geek Squad install in my Mac? Will they do it for me?

Asked 11 months ago by Installation.

• A:Answer it costs, yes

  Answered 10 months ago by JenniferLVerified Purchase

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Q: QuestionHaving issues setting up computer so need to reset windows. Can I redownload my office 2024?

Asked 11 months ago by CP.

• A:Answer The Geek Squad told me that as long as I have the key code that was on my receipt, I shouldn't have a problem, if I ever needed to download it again. You shouldn't have a problem as long as you have your receipt.

  Answered 11 months ago by DebiVerified Purchase

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Q: QuestionAm I able to use the apps with this purchase? I currently have only been able to use it online.

Asked 11 months ago by Rags7635.

• A:Answer Yes, I’m able to use the apps even with Chrome open.

  Answered 11 months ago by RoyalDarVerified Purchase

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