A:AnswerThank you for your question. Office Home & Student 2019 does not include a new version of Outlook. Your current installation of Microsoft Outlook 7 will continue to operate normally.
A:AnswerWe're sorry there's an issue in redeeming your product key for Office Home & Student 2019. If you're still experiencing this problem, we suggest troubleshooting the issue with Microsoft Support here: https://support.microsoft.com/en-us/account-billing/redeem-a-gift-card-or-code-to-your-microsoft-account-d6b2c675-9e31-f312-7ff4-21834ad22fa8
A:AnswerOffice Home & Student 2019 will likely work with your MacBook Air, but to make sure we suggest comparing the system requirements here: https://www.microsoft.com/en-us/microsoft-365/microsoft-365-and-office-resources
A:AnswerThank you for your question. Unfortunately, this product does not include Outlook or an email client. You should be able to access your AOL email account through your browser, however.
A:AnswerNo, this product does not include Outlook and will not convert your current installation to a newer version. You may be interested in Microsoft 365 Personal or Family instead.
A:AnswerWhile it will probably work with your computer, we recommend checking the system requirements for Microsoft Office Home & Student 2019 here: https://www.microsoft.com/en-us/microsoft-365/microsoft-365-and-office-resources
A:AnswerYes. I wanted to control my documents and not have the documents stored in the 365 Cloud. By having Office on my PC, all my work is saved locally and I have it auto backed up to my Dropbox account.
A:AnswerUnfortunately, this software is limited to one device per customer. If you would like to install on multiple laptops, we recommend Microsoft 365 Family instead.
A:AnswerUnfortunately, this software may only be installed on one device. If you would like to install on multiple devices, you may be interested in Microsoft 365 Personal instead.
A:AnswerYes, but we recommend keeping the product key in a secure location. For more information, please go here: https://support.microsoft.com/en-us/office/manage-multiple-one-time-purchase-office-installs-that-use-the-same-microsoft-account-b2897d43-9ec1-4040-9cf0-2bafa416e071?ui=en-us&rs=en-us&ad=us
A:AnswerHi Brooke - yes you can install this on iOS. Check out our installation Q+A for assistance:
https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?wt.mc_id=o365_cons_ts_link&ui=en-us&rs=en-us&ad=us#InstallSteps=Install_on_a_Mac
Tom
Microsoft Customer Care
A:AnswerHi Anne,
You can find a compatibility pack for Mac 2011 at the following link. Downloading should help alleviate your issue. https://www.microsoft.com/en-us/download/details.aspx?id=55942
Best,
Tom
Microsoft Office Team