A:AnswerIt can operate as either, however it is supposed to be a mobile device that spans the gap between the tablets and the phones. The cost is a bit higher than most flagship devices however it's a good idea for more screen Real-estate
A:AnswerWe're sorry that there's an issue with your new Surface Duo. First, we recommend updating its software and firmware to the most recent versions. If that doesn't help, please contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/
A:AnswerYes, apps and most functionality are operable through a WiFi connection, however calling and other services provided by a carrier will not be available.
A:AnswerI have yet to get Wi-Fi calling working since I've had the phone. I talked to Verizon several times everything is enabled on their end but there's never a software update on my phone showing Wi-Fi calling or an option for Wi-Fi calling which makes me believe that it's a Microsoft issue they just needs an update for the phone which would allow for Wi-Fi calling if it was enabled. Every phone no matter where should have this feature available and enabled so that when you're in areas that have Wi-Fi you're not using. your cell data it's pretty stupid not to have it
A:AnswerFor trade-in opportunities through Best Buy, please go here: https://www.bestbuy.com/site/services/best-buy-trade-in/pcmcat133600050011.c?id=pcmcat133600050011
A:AnswerI believe Best Buy would definitely have this new item in stock at their stores, call your local Best Buy store, after all they are top of the line in electronics, a regular customer of Best Buy products.
A:AnswerFor information on getting Microsoft Complete protection after purchase, go here: https://www.microsoft.com/en-us/store/b/microsoft-complete?activetab=pivot2%3arichpivot2-1
