Questions & Answers

Q: QuestionHi I've been torn with this one and the surface pro 7 or I pad mini. I use the cricut design space, alot of downloading pictures from phone or internet. I want to make sure that it is fast enough and has enough space.

Asked 5 years ago by Steffy.

• A:Answer It may be okay for use with a "Cricut" plotter? printer? (I've honestly never used one), but I think it may struggle a little too much. I would recommend the Pro 7 at the minimum here. The iPad mini shouldn't be considered at all; I have one and I replaced it with the Go because it was almost unbearable to use for some of the most basic of task (web browsing) and occasional YouTube watching. There hasn't been an hardware update for them in a while... They make a lower end Surface Pro that has an i3 and 4 GB of RAM that is a little more than the Surface Go so it should be fine as long as the Cricut software can get by with 4 GB of RAM. I would check your software requirements to be sure. The main issue is the processor in the Surface Go; it can't handle too much going at once. It works fine for my needs as long as I don't demand too much from it at once. YouTube becomes a stuttering mess with frequent buffering if I have anything other than YouTube open at the same time (this includes other browser tabs at the same time I have a YouTube tab open and watching a video). I have some regrets going with the Go due to this...Otherwise, it is a vast improvement over the iPad mini Gen 4 I had; maybe Gen 5 mini is better, but I doubt it...

  Answered 5 years ago by JonathanWVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs this compatible with Zoom? My Chromebook Duet that i just purchased yesterday is not.

Asked 5 years ago by Lauren.

• A:Answer Yes.

  Answered 4 years ago by SourisVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionBesides the Surface Go2, What else comes in the box? Mouse? Styles pen? Cable? Also, is windows 10s upgradale?

Asked 5 years ago by Ori.

• A:Answer Nothing else comes in the box besides the power adapter. As far as Windows 10 S is concerned, yes you can upgrade it to Window 10 (not in "S mode") easily with no cost for doing so

  Answered 5 years ago by asudduthVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the cameras have flash?

Asked 5 years ago by Hello.

• A:Answer No, the cameras do not have flash.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi I'm thinking about getting this item, and i was wondering does it have a another function.. For like adding more gigs like inserting an sd card?

Asked 5 years ago by Megatronus310.

• A:Answer The Surface Go2 as well as the prior generation have an SD Card slot underneath the stand

  Answered 5 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Microsoft - Surface Go and Go 2 come with a detachable key board?

Asked 5 years ago by Anonymous.

• A:Answer Surface Go and Surface Go 2 do not come with accessories, including type covers.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you download videos to watch offline?

Asked 5 years ago by Suncoaster.

• A:Answer absolutely! i have a home server with plenty of movies and TV shows - all of them stream and play with no problems. if you are planning to download and store the videos on your Go2 then you will probably want to get a micro-sd card and pop that in for video storage to keep from filling up your internal drive. micro-sd cards are pretty affordable. catch one on sale and pop it in to store your videos. most any micro-sd is fast enough to handle the data stream needed to play a video. if you happen to be recording videos (for whatever reason) you might want to get a higher speed rating, but otherwise just about anything will do. hope that helps and stay safe!

  Answered 5 years ago by banjo

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionQuestion how is this as a laptop? I used to game on a asus laptop but now on a ps4. I mostly need a laptop for watching twitch/youtube/Netflix and ext.. is it worth it. My current laptop its too big and bulky for my use.

Asked 5 years ago by Dreadnyte.

• A:Answer ... the use you describe doesn't seem to require a Windows 10 laptop - you don't mention the need for any office, business, or note-taking applications. if you are focused on using a device for media - movies, videos, YouTube, social media maybe - then an android or A**ple tablet might be the better choice. the Go2 is really intended for those that want the functions that a Windows 10 machine offers that are not available, or more difficult to use, in a tablet or ipad device. maybe a little more research is needed, and there are many many comparison videos on YouTube that will show you side-by-side what each type of device is capable of, and best used for. hope this helps - i would spend a little more time looking at what is available in your price range before making a purchase. stay safe!

  Answered 5 years ago by banjo

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill surface go keyboard fit surface go 2

Asked 5 years ago by Ted.

• A:Answer Great question! The 1st generation of Surface Go Type Covers is compatible with Surface Go 2.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the surface pro convert written notes to typed notes as the Samsung Tab S6 does?

Asked 5 years ago by Joejoe.

• A:Answer Great Question! You can use OneNote to take handwritten notes and convert them to text. You can learn more about it here: https://support.office.com/en-us/article/Take-handwritten-notes-in-OneNote-0ec88c54-05f3-4cac-b452-9ee62cebbd4c.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the Surface Go Docking station sold for the original Surface Go compatible with the Surface Go 2?

Asked 5 years ago by Mike.

• A:Answer yes. stay safe!

  Answered 5 years ago by banjo

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the screen resolution and what is the cpu speed, cache and model?

Asked 5 years ago by Islandguy.

• A:Answer Great question! Surface Go 2 has a 1920 x 1280 (220 PPI) screen resolution. The CPU speed for the Intel Pentium Gold Processor is 1.7GHz with 2 cores and capable of 4 simultaneous threads, and the cache is 2 MB. This particular Surface Go 2 model has a 10.5" Touch-Screen, Intel Pentium Gold Processor, 8GB of RAM, 128 GB of storage and comes in the color platinum.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan any stylus work with it?

Asked 5 years ago by Doubiety57.

• A:Answer Great question! We designed Surface Pen to work seamlessly with our Surface devices, enabling you to do more. You can learn more about Surface Pen here: https://www.bestbuy.com/site/microsoft-surface-pen-poppy-red/6376778.p?skuId=6376778. We also suggest checking out this article on getting the most out of Surface Pen: https://aka.ms/AA4rbqm.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat's the difference of a surface pro and a surface go?

Asked 5 years ago by JL.

• A:Answer Great question! Surface Go 2 features a new, larger 10.5” touchscreen PixelSense display, improved battery life of up to 10 hours, and faster performance than the original with new 8th Generation Intel Pentium® Gold processors, including a Core M3 option that is up to 64% faster than Surface Go. Surface Go 2 comes with the addition of new Studio Mics, our dual microphone solution, increases voice clarity and reduces background noise for virtual meetings or video calls.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan wdw 11 pro be installed with this pentium gold processor? What is the price of wdw 11 pro license?

Asked 3 years ago by rayon100.

Q: QuestionThis 8gb ram, 128GB storage tablet comes with wdw 10 Home/2020. Can wdw 11 pro be installed? Not wdw 11 home.

Asked 3 years ago by rayon100.

Q: QuestionCan wdw 11pro be installed since this is a 2020 tablet? Would it void out MS warranty?

Asked 3 years ago by rayon100.

Q: Questiondoes it have a video output?

Asked 4 years ago by charlie.

• A:Answer No dedicated video output. Only one usb-c port.

  Answered 4 years ago by BiomanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionthis device has facial recognition. Is it optional or required?

Asked 4 years ago by doymc.

• A:Answer Optional

  Answered 4 years ago by TrahVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question