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  • QuestionDoes this laptop come with Word and Excel?

    Asked by Anonymous.

    • Answer Your Surface comes with a free Office 365 trial for a month, at the end of the trial period you can choose the subscription that best fits your needs.

      Answered by MicrosoftOutreachTeam

  • QuestionCan I write on screen with stylus and save my notes?

    Asked by Sylv.

    • Answer Yes, Surface Laptop 2 comes equipped with a touch screen fully compatible with Surface Pen. Check out the Surface Pen at Best Buy: https://www.bestbuy.com/site/microsoft-surface-pen-black/5859100.p?skuId=5859100.

      Answered by MicrosoftOutreachTeam

  • QuestionIs Surface Laptop 2 compatible with Surface Dock?

    Asked by MicrosoftOutreachTeam.

    • Answer Yes. Surface Laptop 2 provides the Surface Connect port for charging and docking with the Surface Dock.

      Answered by MicrosoftOutreachTeam

  • QuestionWhat version of Windows comes with Surface Laptop 2?

    Asked by MicrosoftOutreachTeam.

    • Answer Windows 10 Home.

      Answered by MicrosoftOutreachTeam

  • QuestionWhat are the dimensions of Surface Laptop 2?

    Asked by MicrosoftOutreachTeam.

    • Answer Dimensions: 12.13” (308.02 mm) x 8.79” (223.2mm) x 0.57” (14.47 mm) thin at the back of the device and 0.39” (9.93 mm) thin at the front.

      Answered by MicrosoftOutreachTeam

  • QuestionHow should users care for the Alcantara fabric on Surface Laptop 2?

    Asked by MicrosoftOutreachTeam.

    • Answer We know caring for your Surface is important. By design, the Alcantara material resists spills and absorption. We recommend cleaning with a soft lint brush to restore luster of the fabric.

      Answered by MicrosoftOutreachTeam

  • QuestionWhat is the processor on Surface Laptop 2?

    Asked by MicrosoftOutreachTeam.

    • Answer Surface Laptop 2 comes with a 8th Generation Intel® Core™ i5 or 8th Generation Intel® Core™ i7 processor.

      Answered by MicrosoftOutreachTeam

  • QuestionHow is Surface Laptop 2 different from Surface Laptop?

    Asked by MicrosoftOutreachTeam.

    • Answer The new Surface Laptop 2 is the next generation of the most balanced device we’ve created. Surface Laptop 2 provides a classic form with a beautiful blend of fabric, function and sleek design. Under the hood, Surface Laptop 2 features an 8th Gen Intel® Core™ processor for 85% faster performance than Surface Laptop and all-day battery life of up to 14 hours of local video playback. Surface Laptop 2 now ships with Windows 10 Home, which delivers the features our customers use most at a more affordable starting price. In addition to Burgundy, Cobalt Blue, and Platinum, Surface Laptop 2 is now available in a sleek new matte Black. *Testing conducted by Microsoft in August 2018 using preproduction Intel Core i5, 256GB, 8 GB RAM device. Testing consisted of full battery discharge during video playback. All settings were default except: Wi-Fi was associated with a network and Auto-Brightness disabled. Battery life varies significantly with settings, usage, and other factors.

      Answered by MicrosoftOutreachTeam

  • QuestionWho is Surface Laptop 2 for?

    Asked by MicrosoftOutreachTeam.

    • Answer Surface Laptop 2 is great for anyone who wants a sleek, lightweight take on a classic device form that delivers the speed and performance needed to get more done every day.

      Answered by MicrosoftOutreachTeam