Questions & Answers

Q: QuestionDoes the 13.5 come in Platinum metal (not Alcantara)?

Asked 4 years ago by AndyL.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

• A:Answer No, it is only available with an Alcantara material palm rest.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI'm in search for a good, long lasting computer for my online college assignments. Will this computer work for college students?

Asked 3 years ago by Renee.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

• A:Answer Hello! I was in the same lookout when I began classes this past semester. This computer is perfect and has a very long-lasting battery life! Haven't had any problems with it. It is also very practical and fast.

  Answered 3 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laptop compatible with the Oculus Quest 2?

Asked 4 years ago by Chelly722.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

• A:Answer Yes

  Answered 3 years ago by MargaritaKennyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the processor speed? I need a 3 GHz.

Asked 4 years ago by Albert.

• A:Answer It specs out at 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz/2.42 GHz

  Answered 4 years ago by SuperSSD

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHi, is this a widescreen? In other words, when I connect it to a widescreen monitor, will the display extend and cover the entire monitor screen or will it not fill it up like the 12.4 model does?

Asked 2 years ago by Vlopezme.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

Q: QuestionSince this has no HDMI port, what do I need in order to connect an HDMI cable?

Asked 3 years ago by Joanna.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

• A:Answer You would need a usb-c adapter to hdmi or just a moral usb hdmi adaptar

  Answered 2 years ago by SabrinaSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop good for gaming?

Asked 3 years ago by Kayla.

Q: QuestionIs this laptop compatible with Revit and AutoCAD?

Asked 3 years ago by Dett.

• A:Answer Completely compatible definitely better than apple!!! This is what I bought the computer for

  Answered 2 years ago by SabrinaS

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you take old computer if we buy from you

Asked 3 years ago by Jan.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

Q: QuestionCan you guys transfer info from old computer to new if we buy from you

Asked 3 years ago by Jan.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

Q: QuestionWhy did my $1300 Surface 4 completely die after 14 months and why is there no way to repair it, through The Geeks or elsewhere? Also, why can't I change my 5 start review to a 1? Shortest lifespan of any laptop I have ever owned. Total garbage.

Asked 3 years ago by CherieG.

• A:Answer Did you drop it or spill water on it? What did Geeks tell you? Take it to you wreck it we fix it? They will diagnose for free.

  Answered 3 years ago by PerfectLaptopVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have bluetooth?

Asked 3 years ago by student2.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

• A:Answer Yup

  Answered 3 years ago by PerfectLaptop

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes Surface Laptop 4 have a USB port?

Asked 3 years ago by RCS.

• A:Answer No, but there is an adapter you can plug in that does. The adapter I bought has 3 USB ports, 1 Ethernet port, 1 HDMI port, 1 Mini SD port and 1 SD port.

  Answered 3 years ago by HockeyFan

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat case and pen is compatible for this Microsoft- Surface Laptop 4 -13.5" Touch -Screen ?

Asked 3 years ago by SgtaRmy.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone

Q: QuestionIs the screen glossy or does it have a matte finish?

Asked 3 years ago by Amp.

• A:Answer My screen is glossy. I hope that helps. I really enjoy my Surface laptop.

  Answered 3 years ago by MickieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this come with windows in S mode?

Asked 4 years ago by tsat.

• A:Answer No mine is normal windows

  Answered 3 years ago by Ellegaga

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laptop compatible with a stylus?

Asked 4 years ago by Anonymous.

• A:Answer Yes, pens are compatible with Surface Laptop 4.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the memory in the platinum laptop 4 be upgraded by the user?

Asked 4 years ago by KB5WRL.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

• A:Answer Nope. It is soldered in, so even Microsoft cannot upgrade it

  Answered 4 years ago by Good

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the laptop come with microsoft word already installed?

Asked 4 years ago by Floridagal.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

• A:Answer No, it does not include Word. You will have to buy a 365 subscription or buy Microsoft Office. There are other vendors that offer a word document application for free. Open Office has been around for years and is great for personal use. There is also Google Docs - but you will need a google account. You can use these applications to access and modify document is in MS Word.

  Answered 4 years ago by jayvb

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)