Questions & Answers

Name: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
Brand: Microsoft
SKU: 6428991
Price: 384.99 USD
Rating: 4.3 (558 reviews)

Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum

Model:: 1ZO-00001; |
SKU:: 6428991

User rating, 4.3 out of 5 stars with 558 reviews.

Highly rated by customers for:

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QuestionIs this computer good for online gaming as well as school work.
Asked 5 years ago by Cj.
- Answer Surface Laptop Go's light, compact design makes it a great choice for school work or casual games, though it is not recommended as a gaming laptop for graphically intense games.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionIs the surface pen compatible?
Asked 5 years ago by Niclewandowski.
- Answer Thank you for your question. Though Surface Laptop Go has a touch-screen display, it is not compatible with Surface Pen.
  Answered 5 years ago by MicrosoftOutreachTeam
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Questiondoes this computer have microsoft windows 10 installed and can you get microsoft office on it?
Asked 5 years ago by office.
- Answer Yes, Surface Laptop Go comes with Windows 10 in S mode installed and a 30-day trial subscription to Microsoft 365 Family.
  Answered 5 years ago by MicrosoftOutreachTeam
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Questionis this a backlit keyboard
Asked 5 years ago by mili.
- Answer No, Surface Laptop Go does not have a backlit keyboard.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionWHAT DOES THE UNIT WEIGH?
Asked 5 years ago by Anonymous.
- Answer Thanks for the question. Surface Laptop Go weighs 2.45 lbs.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionCan it run outlook
Asked 5 years ago by Drwind.
- Answer Yes, Surface Laptop Go is compatible with Microsoft Outlook.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionIs there a touch pad mouse on this model?
Asked 5 years ago by Henry.
- Answer Surface Laptop Go includes a track pad on the keyboard. It is also compatible with an optional wired USB or wireless Bluetooth mouse.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes it come with a keyboard or is that a separate purchase?
Asked 5 years ago by Keyboard.
- Answer Thanks for asking! Yes, the keyboard is built into Surface Laptop Go.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionWill this laptop do fine playing among us and minecraft?
Asked 5 years ago by Evelyn.
- Answer It can play both games, but the slow storage and ram can cause some hitches in Minecraft. Among Us will be perfectly fine.
  Answered 5 years ago by codeHusky
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QuestionCan I use this product in the UK without a power adapter?
Asked 5 years ago by UKBob.
- Answer You could use it until the battery gave out, but what would you do on Day Two?
  Answered 4 years ago by luislast
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QuestionIs this laptop powerful enough to play the Sims 4?
Asked 5 years ago by Em.
- Answer No, the Surface Laptop 3 will struggle to run The Sims 4 at almost all settings levels.
  Answered 5 years ago by codeHusky
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QuestionIs there a microphone?
Asked 5 years ago by alan.
- Answer Yes, Surface Laptop Go has dual built-in far-field studio microphones.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionHow long will it stay charged?
Asked 4 years ago by Junbug.
- Answer Surface Laptop Go can get up to 13 hours of battery life with typical device usage. You can also visit our website for tips on how to optimize your Surface's battery life: https://support.microsoft.com/en-us/surface/maximize-your-surface-battery-life-45479867-a7fa-33dd-fc4d-6762e9b3b11a
  Answered 4 years ago by MicrosoftOutreachTeam
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QuestionDoes it come with an office suite?
Asked 5 years ago by Train.
- Answer Surface Laptop Go comes with Windows 10 S, but does not include other productivity software. Microsoft 365 and other software is available for purchase from Microsoft Store.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionHi! Does this configuration come in a sandstone color? I really like the form factor, but was wondering if I am stuck with Platinum.
Asked 5 years ago by taydae1298.
- Answer Thank you for your question. This particular configuration of Surface Laptop Go is only available in Platinum, however two versions with 8GB of RAM and larger solid state drive are available in Sandstone.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionIs there any camera built-in?
Asked 5 years ago by Lyn.
- Answer Yes 720p Web Cam
  Answered 5 years ago by Izzyb
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QuestionCan we add RAM to it after we purchase it?
Asked 5 years ago by Scott.
- Answer Thanks for asking! RAM memory in Surface Laptop Go may not be upgraded.
  Answered 5 years ago by MicrosoftOutreachTeam
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Questiondoes this computer have Zoom capability?
Asked 5 years ago by Anonymous.
- Answer Yes, you may use Zoom with Surface Laptop Go, however it may be necessary to transition Windows 10 out of S mode in order to install the app. For information on how to do this, go here: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionCan the screen fold back 360 degrees?
Asked 5 years ago by BeaDWorker.
- Answer No, the screen does not fold back like that.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes this have an HDMI port?
Asked 5 years ago by Zayed.
- Answer No, Surface Laptop Go does not have a HDMI port, however it may connect to a monitor or TV using a USB-C to HDMI adapter.
  Answered 5 years ago by MicrosoftOutreachTeam
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Questions & Answers

Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum

Q: QuestionIs this computer good for online gaming as well as school work.

Q: QuestionIs the surface pen compatible?

Q: Questiondoes this computer have microsoft windows 10 installed and can you get microsoft office on it?

Q: Questionis this a backlit keyboard

Q: QuestionWHAT DOES THE UNIT WEIGH?

Q: QuestionCan it run outlook

Q: QuestionIs there a touch pad mouse on this model?

Q: QuestionDoes it come with a keyboard or is that a separate purchase?

Q: QuestionWill this laptop do fine playing among us and minecraft?

Q: QuestionCan I use this product in the UK without a power adapter?

Q: QuestionIs this laptop powerful enough to play the Sims 4?

Q: QuestionIs there a microphone?

Q: QuestionHow long will it stay charged?

Q: QuestionDoes it come with an office suite?

Q: QuestionHi! Does this configuration come in a sandstone color? I really like the form factor, but was wondering if I am stuck with Platinum.

Q: QuestionIs there any camera built-in?

Q: QuestionCan we add RAM to it after we purchase it?

Q: Questiondoes this computer have Zoom capability?

Q: QuestionCan the screen fold back 360 degrees?

Q: QuestionDoes this have an HDMI port?

Top Rated

QuestionIs this computer good for online gaming as well as school work.

QuestionIs the surface pen compatible?

Questiondoes this computer have microsoft windows 10 installed and can you get microsoft office on it?

Questionis this a backlit keyboard

QuestionWHAT DOES THE UNIT WEIGH?

QuestionCan it run outlook

QuestionIs there a touch pad mouse on this model?

QuestionDoes it come with a keyboard or is that a separate purchase?

QuestionWill this laptop do fine playing among us and minecraft?

QuestionCan I use this product in the UK without a power adapter?

QuestionIs this laptop powerful enough to play the Sims 4?

QuestionIs there a microphone?

QuestionHow long will it stay charged?

QuestionDoes it come with an office suite?

QuestionHi! Does this configuration come in a sandstone color? I really like the form factor, but was wondering if I am stuck with Platinum.

QuestionIs there any camera built-in?

QuestionCan we add RAM to it after we purchase it?

Questiondoes this computer have Zoom capability?

QuestionCan the screen fold back 360 degrees?

QuestionDoes this have an HDMI port?