Questions & Answers

Q: QuestionWhat Ray Tracing Texel extreme does it include ?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer No

  Answered 4 months ago by Davaasuren

  • 
  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi. Can I upgrade my RAM and SSD? If so, what mode (Type) of RAM and SSD should I buy? Thanks!

Asked 5 months ago by Disappointment.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer From what i have read it can handle up to 1T

  Answered 3 months ago by FarrelL

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan an external monitor be connected to this surface Pro-Copilot+ Pc?

Asked 5 months ago by Bills.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer yes. you will need a USB-C to HDMI adapter or USB-C hub or KVM, depending on your setup.

  Answered 2 months ago by KT4211

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come in 5g

Asked 5 months ago by kim.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes, it can come with 5G connectivity, but it depends on the specific configuration.

  Answered 4 months ago by Davaasuren

  • 
  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill a surface Pro 3 keyboard/pen work with this device

Asked 6 months ago by Czquestion.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: QuestionI want to disconnect the screen and put it on a stand. Does the latest model have the option of a wireless keyboard?

Asked 6 months ago by Deanna.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer You can if you buy the more expensive Flex keyboard that has bluetooth built in.

  Answered 3 months ago by JoeBlough

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat comes in the box?

Asked 6 months ago by aussammom.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: Questiondoes this come with the keyboard?

Asked 7 months ago by wiss.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No, the keyboard with pen are purchased separately.

  Answered 7 months ago by SusanE

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis the ram or ssd hard drive upgradable?

Asked 7 months ago by Robert.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer RAM no, but SSD yes.

  Answered 3 months ago by JoeBlough

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioninternet access does this offer both wifi and 5G?

Asked 7 months ago by jrex.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes.

  Answered 7 months ago by SharonR

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this device have 5G connectivity?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: QuestionCan I install new software?

Asked 8 months ago by Jet.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer Hello Jet, and thank you for taking the time to ask your question. Yes, you can install new software. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 8 months ago by Snapdragon team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo any of the newer Microsoft Surface Pros come with a detachable keyboard as my current Surface Pro 3 has? At the time, I had to pay extra for a keyboard, but don't know what is included anymore in all the different models of Surface Pro.

Asked 8 months ago by Teacher.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer You can now get a pen with the keyboard also have to buy it separately

  Answered 6 months ago by DanielaMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have built in internet capability? Cellular connectivity (5G or LTE) through a SIM card slot and eSIM?

Asked 8 months ago by Anonymous.

Q: QuestionDoes the device come with a charger?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer Yes it has charger .

  Answered 8 months ago by JackieN

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes the surface pro use app based emails or does it use standard desk top Outlook?

Asked 8 months ago by Remdog.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Outlook

  Answered 8 months ago by DanielWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this tablet be used with a 5G connection, meaning can it be connected to a cell phone line?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: QuestionDo you have the surface pro with 32GB,1TB and Snapdragon Elite?

Asked 8 months ago by Steve.

• A:Answer Yes. A great buy and very user friendly.

  Answered 8 months ago by Kat3

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this 5G and WiFi?

Asked 9 months ago by 5G.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black