Questions & Answers

Q: QuestionWill it join an AD hosted domain?

Asked 1 year ago by Mjh1954.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Dune

Q: QuestionWill this unit work with a HDMI external monitor?

Asked 1 year ago by kittywoaclue.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

Q: Questiondoes it come with the keyboard attached

Asked 1 year ago by sandra.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer No.

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionnullWith the Microsoft Surface Copilot- can you use a pen and markup pdf's?

Asked 1 year ago by Chickaroo.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Not sure what you mean by "pdf's" but yes you can use a stylus. It functions the same as a mouse and is actually more useful, to me anyway.

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionCan the Surface Pro 11 support multiple external Monitors?

Asked 1 year ago by Question.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: QuestionIs this tablet compatible with an ATT wireless plan?

Asked 1 year ago by Shawn.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionDoes this computer have the AMR or Intel processor?

Asked 1 year ago by scots2413.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer SnapDragon is ARM. There is a business model that is Intel. Not sure Best Buy sells it however.

  Answered 1 year ago by RPage

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Q: QuestionDo all surface models include LTE?

Asked 1 year ago by Cellular.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer No.

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionIs this a tablet or laptop??

Asked 1 year ago by Thatguy.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Tablet

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionIs the keyboard included

Asked 1 year ago by Kumo.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer No

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionWhen swapping out the SSD, do I have to reinstall Windows, or will it automatically smoothly let me swap it no problems?

Asked 1 year ago by Abrahim.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer The SSD is soldered onto the mainboard. You wont be "swapping" anything. Some models have provisions to add an SSD, but that will not contain the OS.

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionCan the surface drive Ultra WQHD display (3440x1440) directly? Would I need a docking station?

Asked 1 year ago by MarkCz.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Youll need a docking station

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionCan this handle programs such as AutoCad, GIS, EPANET, EPASWMM, Excel and OneNote. I have seen reviews that state it is not compatible with some common apps and would like to know what limitations this device has before potentially spending so much money

Asked 1 year ago by Smalls62.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Hello Smalls62, and thank you for taking the time to ask your question. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.

  Answered 1 year ago by Snapdragon team

  
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Q: QuestionWill my current surface keyboard, mouse and pen work with this product

Asked 1 year ago by JS.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionIs Recall still part of Copilot? Can I disable Copilot or Recall?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionIs keyboard integrated

Asked 1 year ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer No

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionDoes this laptop include pen and keyboard. What other features I will get with it like Microsoft 365

Asked 1 year ago by Aka.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No, not include pen and keyboard they must be purchased separately. You can get Microsoft 365, Copilot, Xbox games with it and another features like a normal computer.

  Answered 1 year ago by AlejandraO

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Q: QuestionDoes the Microsoft Surface Pro have an eSIM?

Asked 1 year ago by JoeM.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer This model does not. I believe the only one that does is the business version.

  Answered 1 year ago by JimKVerified Purchase

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Q: QuestionDoes it come with a keypad

Asked 1 year ago by Alxrob.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No does not included a keypad, has internal keypad on screen if not connected to keyboard.

  Answered 1 year ago by DonnaK

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