Questions & Answers

Q: QuestionDoes the Surface Pro 11 come with a driver for a 2019 HP Officejet Pro 2025 printer, or is such a driver available??

Asked 1 month ago by PDT1.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer yes. it's native to Windows 11 on any device and will typically install automatically when you search for printers on your network or connect via USB. HP also has driver downloads from their website but requires manual download and installation.

  Answered 2 weeks ago by KT4211

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Q: QuestionDoes this surface pro have touchscreen capabilities

Asked 1 month ago by Diane.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer yes

  Answered 2 weeks ago by KT4211

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Q: QuestionCan you used Bluetooth headphones

Asked 1 month ago by Byrd.

• A:Answer yes

  Answered 2 weeks ago by KT4211

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Q: QuestionDoes tis have Windows 11 Pro?

Asked 2 months ago by AmateurPhotoGuy.

• A:Answer No, but you can upgrade for $100 if you need it.

  Answered 1 month ago by JoeBlough

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Q: Questioncould I exchange this device for the same but with an Intel processor?

Asked 2 months ago by StudMedia.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer The business models of the SP11 have Intel processors. I don't know if Best Buy carries these.

  Answered 1 month ago by JoeBlough

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Q: QuestionIs this models screen OLED?

Asked 2 months ago by Jesse.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Yes, has OLED screen.

  Answered 2 months ago by Bestgrandpa1

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Q: QuestionDoes the keyboard come with it

Asked 2 months ago by Coach.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No it did not.

  Answered 2 months ago by Mark

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Q: Questiondoes the Surfgace Pro have that "carpet" finish on the keyboard or the metallic finish?

Asked 2 months ago by Joe.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer I think you are referring to their "Alcantara" keyboards. Yes that's what they have.

  Answered 1 month ago by JoeBlough

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Q: QuestionDoes this one come with a keyboard?

Asked 2 months ago by Anonymous.

• A:Answer It does not! It’s separate

  Answered 2 months ago by Vyktoria

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Q: QuestionIf the keyboard is removed from the laptop, and you want to use the computer like a tablet, does a keyboard show up on the screen?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes it does

  Answered 2 months ago by MikeAnn

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Q: QuestionDoes the Surface Pro come with the power charger or is that a separate accessory?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Power adapter is included.

  Answered 1 month ago by JoeBlough

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Q: QuestionWhat Ray Tracing Texel extreme does it include ?

Asked 3 months ago by Anonymous.

• A:Answer No

  Answered 3 months ago by Davaasuren

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Q: QuestionHi. Can I upgrade my RAM and SSD? If so, what mode (Type) of RAM and SSD should I buy? Thanks!

Asked 3 months ago by Disappointment.

• A:Answer From what i have read it can handle up to 1T

  Answered 1 month ago by FarrelL

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Q: Questioncan an external monitor be connected to this surface Pro-Copilot+ Pc?

Asked 3 months ago by Bills.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer yes. you will need a USB-C to HDMI adapter or USB-C hub or KVM, depending on your setup.

  Answered 2 weeks ago by KT4211

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Q: QuestionDoes it come in 5g

Asked 3 months ago by kim.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes, it can come with 5G connectivity, but it depends on the specific configuration.

  Answered 3 months ago by Davaasuren

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Q: QuestionWill a surface Pro 3 keyboard/pen work with this device

Asked 4 months ago by Czquestion.

Q: QuestionI want to disconnect the screen and put it on a stand. Does the latest model have the option of a wireless keyboard?

Asked 4 months ago by Deanna.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer You can if you buy the more expensive Flex keyboard that has bluetooth built in.

  Answered 1 month ago by JoeBlough

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Q: Questionwhat comes in the box?

Asked 5 months ago by aussammom.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: Questiondoes this come with the keyboard?

Asked 5 months ago by wiss.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No, the keyboard with pen are purchased separately.

  Answered 5 months ago by SusanE

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