Questions & Answers

Q: QuestionWhat is the Copilot+ PC feature and how does it enhance the user experience?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer The Copilot+ PC feature in the Surface Pro enhances the user experience by providing a more natural and intuitive way to interact with the device. It allows users to use their voice and gestures to control the device, making it easier to multitask and access information quickly. This feature is particularly useful for those who want to be more productive and efficient in their work or personal life.

Q: QuestionWhat connectivity options, such as Wi-Fi and USB ports, are available on the Surface Pro?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer The Surface Pro has the following connectivity options: - Wi-Fi 6E - Bluetooth 5.1 - 2x USB-C ports with Thunderbolt 4 - Surface Connect port

Q: QuestionWhat is the maximum performance of the Neural Processing Unit (NPU), and how does it enhance AI-related tasks?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer The Neural Processing Unit (NPU) of the Surface Pro - Copilot+ PC can perform up to 45 trillion operations per second. This exceptional processing power significantly enhances AI-related tasks, enabling faster and more efficient execution of machine learning algorithms, image recognition, natural language processing, and other AI-intensive applications.

Q: QuestionWhat security features does the device offer, and how do they contribute to user data protection?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer The Surface Pro device offers facial recognition as a security feature. This feature contributes to user data protection by requiring the user's face to be recognized before granting access to the device, adding an extra layer of security beyond just a password.

Q: QuestionHow does the 11th Edition compare to previous generations of Surface Pro in terms of features and capabilities?

• A:Answer The 11th Edition Surface Pro introduces the Copilot+ PC, an AI-powered assistant that enhances productivity and multitasking. It also features a larger 13-inch OLED display, providing improved visual quality compared to previous generations. Additionally, the latest model is equipped with the Snapdragon X Elite processor, delivering faster performance and improved battery life.

Q: QuestionDoes the Surface Pro come with any pre-installed software or applications?

• A:Answer Yes, the Surface Pro comes with pre-installed software and applications. It includes Windows 11 Home operating system, preloaded Microsoft 365 Apps, Microsoft 365 Family 30-day trial, Microsoft Defender App, preloaded Xbox app, and Xbox Game Pass Ultimate 30-day trial.

Q: QuestionHow does the Copilot+ PC feature enhance productivity and multitasking?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer The Copilot+ PC feature in the Surface Pro enhances productivity by providing real-time assistance and suggestions. It leverages the power of AI to offer personalized recommendations, quick access to relevant information, and efficient task management. This enables users to multitask seamlessly, optimize their workflow, and make the most of their time.

Q: QuestionWhat are the advantages of the 13-inch display in terms of portability and usability?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer The 13-inch display of the Surface Pro offers great portability due to its compact size. It provides excellent usability with its touchscreen capabilities, allowing users to interact with the device more intuitively. The 1200:1 contrast ratio and dynamic refresh rate of up to 120Hz ensure sharp and smooth visuals.

Q: QuestionHow many USB ports does the Surface Pro have and what types of connections do they support?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer The Surface Pro has two USB ports. One is a USB-C port that supports Thunderbolt 4, DisplayPort, and Power Delivery. The other is a USB-A port that supports USB 3.2 Gen 2.

Q: QuestionDoes the device have a built-in microphone, and how does its audio quality compare to other laptops?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer Yes, the Surface Pro has a built-in microphone. Its audio quality is comparable to other laptops, providing clear sound for video conferencing and voice recordings.

Q: QuestionHow does the Surface Pro compare to other Microsoft Surface models in terms of features and capabilities?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer The Surface Pro stands out with its Qualcomm Snapdragon X Plus processor, offering enhanced performance compared to other Microsoft Surface models. It features a 13-inch PixelSense display with High Dynamic Range (HDR) support, providing exceptional visuals. Additionally, the Surface Pro includes Windows 11 Home operating system and Windows AI Copilot+ PC, enhancing productivity and user experience.

Q: QuestionWhat are the limitations or trade-offs to consider when choosing the Surface Pro?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer The Surface Pro may have limited connectivity options as it lacks a built-in Ethernet port and headphone jack. Additionally, it may have a shorter battery life compared to laptops with traditional processors due to the use of a mobile processor.

Q: QuestionDoes the device have a built-in camera?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

• A:Answer Yes, the device has a built-in front-facing camera.

Q: QuestionWhat are the performance and efficiency improvements of the Snapdragon X Plus processor?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer The Snapdragon X Plus processor offers significant performance and efficiency improvements. It delivers up to 30% faster CPU performance and up to 60% faster graphics performance compared to the previous generation. Additionally, it provides improved battery life, allowing users to stay productive for longer periods without worrying about recharging.

Q: QuestionDoes it come with keyboard

Asked 9 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer No way. Buy your own keyboard!

  Answered 9 months ago by Anonymous

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Q: QuestionStupid question, but it doesn't say anywhere...it is a touchscreen, right?

Asked 1 year ago by liz.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer Yes! The surface pro is a touch screen. It is like a laptop and tablet mix; a laplet.

  Answered 1 year ago by AdrianaG

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Q: QuestionCan I use a SIM card with this 11 x elite if so where do I install it?

Asked 9 months ago by Jb.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer No. This particular model does not have the necessary hardware for cellular connection. I believe there is a version sold that does have LTE cellular, but I don't think Best Buy sells it. Also, it does not support SD cards. However, the SSD is removal so it can be upgraded.

  Answered 7 months ago by RPageVerified Purchase

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Q: QuestionWhat charger comes with it?

Asked 1 year ago by Anonymous.

• A:Answer Yes. 39 W surface charger.

  Answered 10 months ago by KhantW

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Q: QuestionDoes the keyboard come with it??

Asked 1 year ago by Reagan.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer No, sadly the keyboard doesn’t come with it. You have to buy it separately for $200.

  Answered 1 year ago by AdrianaG

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