Questions & Answers

Q: QuestionIf I already have MS-365 loaded on another device, can it be installed on this device?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer You usually have a 5 device limit on MS 365. Assuming you haven't hit your limit, yes - you can definitely install on another device. And sync your files and Desktop between both,

  Answered 1 month ago by KT4211Verified Purchase

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Q: QuestionI am looking for a case for my Surface Pro - Copilot÷PC 13 Touchscreen. Will a Surface Pro 10 fit. If not which one does?

Asked 1 month ago by BeeFree.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: Questionwhat accessories are included? what it included with "device only"?

Asked 1 month ago by lindao.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer Please note there are no accessories. I was surprised there was not a keyboard. I assumed there was as it is displayed that way in tbe store where i bought it. Also no mouse. There is a charger.

  Answered 1 month ago by Anonymous

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Q: QuestionCan I pay for it today, pickup tomorrow

Asked 1 month ago by Samarai.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: QuestionDoes the Surface Pro 11 come with a driver for a 2019 HP Officejet Pro 2025 printer, or is such a driver available??

Asked 1 month ago by PDT1.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer yes. it's native to Windows 11 on any device and will typically install automatically when you search for printers on your network or connect via USB. HP also has driver downloads from their website but requires manual download and installation.

  Answered 1 month ago by KT4211

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Q: QuestionDoes this surface pro have touchscreen capabilities

Asked 1 month ago by Diane.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer yes

  Answered 1 month ago by KT4211

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Q: QuestionCan you used Bluetooth headphones

Asked 2 months ago by Byrd.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer yes

  Answered 1 month ago by KT4211

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Q: QuestionDoes tis have Windows 11 Pro?

Asked 2 months ago by AmateurPhotoGuy.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer No, but you can upgrade for $100 if you need it.

  Answered 2 months ago by JoeBlough

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Q: Questioncould I exchange this device for the same but with an Intel processor?

Asked 2 months ago by StudMedia.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer The business models of the SP11 have Intel processors. I don't know if Best Buy carries these.

  Answered 2 months ago by JoeBlough

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Q: QuestionIs this models screen OLED?

Asked 2 months ago by Jesse.

• A:Answer Yes, has OLED screen.

  Answered 2 months ago by Bestgrandpa1

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Q: QuestionDoes the keyboard come with it

Asked 2 months ago by Coach.

• A:Answer No it did not.

  Answered 2 months ago by Mark

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Q: Questiondoes the Surfgace Pro have that "carpet" finish on the keyboard or the metallic finish?

Asked 2 months ago by Joe.

• A:Answer I think you are referring to their "Alcantara" keyboards. Yes that's what they have.

  Answered 2 months ago by JoeBlough

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Q: QuestionDoes this one come with a keyboard?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer It does not! It’s separate

  Answered 2 months ago by Vyktoria

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Q: QuestionIf the keyboard is removed from the laptop, and you want to use the computer like a tablet, does a keyboard show up on the screen?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes it does

  Answered 2 months ago by MikeAnn

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Q: QuestionDoes the Surface Pro come with the power charger or is that a separate accessory?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Power adapter is included.

  Answered 2 months ago by JoeBlough

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Q: QuestionWhat Ray Tracing Texel extreme does it include ?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer No

  Answered 3 months ago by Davaasuren

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Q: QuestionHi. Can I upgrade my RAM and SSD? If so, what mode (Type) of RAM and SSD should I buy? Thanks!

Asked 3 months ago by Disappointment.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer From what i have read it can handle up to 1T

  Answered 2 months ago by FarrelL

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Q: Questioncan an external monitor be connected to this surface Pro-Copilot+ Pc?

Asked 3 months ago by Bills.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer yes. you will need a USB-C to HDMI adapter or USB-C hub or KVM, depending on your setup.

  Answered 1 month ago by KT4211

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Q: QuestionDoes it come in 5g

Asked 4 months ago by kim.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes, it can come with 5G connectivity, but it depends on the specific configuration.

  Answered 3 months ago by Davaasuren

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