Questions & Answers

Q: QuestionWhat is the warranty on the keyboard?

• A:Answer The manufacturer's warranty for this keyboard includes a 1-year limited hardware warranty.

Q: QuestionHow does the keyboard connect to the Surface Pro?

• A:Answer The keyboard connects wirelessly to the Surface Pro using Bluetooth.

Q: QuestionCan the pen recharge in the keyboard?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer Yes, the Surface Slim Pen (2nd Edition) stores securely and recharges in the keyboard.

Q: QuestionDoes this keyboard have a mute key?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer Yes, this keyboard has a new microphone mute key.

Q: QuestionIs the keyboard wireless?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer Yes, the keyboard is wireless and uses bluetooth to connect.

Q: QuestionWhat Surface devices are compatible with this keyboard and pen?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer This keyboard and pen are compatible with Surface Pro (11th Edition), Surface Pro 9, and Surface Pro 8.

Q: QuestionDoes the keyboard have a key to mute the microphone?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer Yes, this keyboard features a dedicated microphone mute key.

Q: QuestionWhat kind of material is the keyboard covered with?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer The keyboard is covered with luxurious Alcantara material.

Q: QuestionDoes this product have a warranty for labor?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer No, this product does not have a warranty for labor.

Q: QuestionIs the keyboard illuminated?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer Yes, the keyboard is illuminated.

Q: QuestionDoes this keyboard have a touchpad?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer Yes, this keyboard has a large trackpad for precise control and navigation.

Q: QuestionIs this keyboard wireless?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer Yes, this keyboard is wireless.

Q: QuestionWhat is the maximum display size that is compatible with the keyboard?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer The maximum compatible display size is 13 inches.

Q: QuestionDoes this keyboard have keys that are illuminated?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer Yes, the keyboard has illuminated keys.

Q: QuestionCan the pen recharge when stored in the keyboard?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer Yes, the pen stores securely and recharges in the premium keyboard.

Q: QuestionDoes the keyboard have a touchpad?

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer Yes, the keyboard has a large trackpad for precise control and navigation.

Q: QuestionDoes this keyboard have to be attached to the Surface Pro 11 to operate? There is a keyboard for the Surface Pro 11 that stands alone, i.e., does not have to be attached to the Surface Pro.

Asked 1 year ago by SurfaceFan.

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire

• A:Answer It has to be connected to the computer even though it says on the specs that it has Bluetooth.

  Answered 1 year ago by AlexD

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Q: QuestionDoes this keyboard have backlighting on the keyboard?

Asked 1 year ago by Dstonea.

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Black

• A:Answer The keyboard actually has a key that you can use to select the backlight for the keyboard. It has 3 modes of intensity as mentioned in a previous answer. See picture below for the location of the key

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this computer come with Windows 11 installed?

Asked 1 month ago by W.

This question was asked about the related product: Microsoft - Surface Slim Pen (2nd Edition) and Pro Keyboard for Pro 13" (11th Edition), Pro 9, and Pro 8 - Sapphire