Questions & Answers

Q: QuestionHow many monitors can be connected to this dock?

• A:Answer You can connect up to two 4k monitors to the Surface Thunderbolt 4 Dock.

Q: QuestionWhat is the maximum data transfer speed of the Thunderbolt 4 ports?

• A:Answer The Thunderbolt 4 ports on this dock can transfer data at speeds up to 40Gbps.

Q: QuestionDoes this dock have a security lock slot?

• A:Answer Yes, it has a Kensington Security Slot (K-Slot).

Q: QuestionDoes this dock have an audio jack?

• A:Answer Yes, the Surface Thunderbolt 4 Dock includes a 3.5mm audio jack.

Q: QuestionWill this work on a Surface Laptop 4?

Asked 1 year ago by BigDLooney.

• A:Answer The dual monitor set up does not work with the surface 4 laptop. Buyer beware here - I have a Surface 5 laptop and just found out that it does not work with the surface 5 in tandem with the dual monitors unless certain conditions are met. Still trying to figure out the issues.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes this work with a Dell laptop, Dell desktop and HP laptop? I have a Dell desktop and HP laptop for personal use and a Dell laptop for company use. Just need to know before I purchas.

Asked 4 months ago by Djlady.

Q: QuestionWill this work with a ingle cable and two monitors on a MacBook Pro?

Asked 9 months ago by Jeff.

Q: QuestionIs this compatible with the Surface Laptop Version 7 Qualcomm Snapdragon?

Asked 11 months ago by Jwbjr69.

• A:Answer Yep, works great, that's the laptop I'm currently using with it.

  Answered 10 months ago by mwcopelandVerified Purchase

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Q: QuestionI want to hookup two monitors and I have a Microsoft 5g tablet. Will this work or do I need the end that plugs into the charging port?

Asked 11 months ago by Dan.

Q: QuestionWhat is the input voltage of the device. Can this be used internationally with a plug adapter?

Asked 1 year ago by Reman.

Q: Questioncan i use on my surface studio 2

Asked 1 year ago by Anonymous.

Q: QuestionCan I interface a external storage device to my Surface Pro

Asked 1 year ago by Mike.

Q: QuestionHi i use two monitors"asus tuf gaming 1440p 170hz" if i buy this Thunderbolt 4 Dock will it support? Monitors is connected to a laptop one is getting 144hz and other one is getting only 60hz. So i looking now for new options to make it 144hz on both.

Asked 2 years ago by Stefan.

Q: QuestionHow much ethernet speed I am getting from the ethernet port of this device?

Asked 2 years ago by J.

• A:Answer 2.5 GB Ethernet

  Answered 2 years ago by ChuggerVerified Purchase

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Q: QuestionI have a 1000 MBPS internet connection. Will the ethernet port on this device deliver the same speed if I use it to connect the ethernet cable with a MacBook pro?

Asked 2 years ago by J.

• A:Answer The ethernet port is 2.5 GB, will handle that just fine.

  Answered 2 years ago by ChuggerVerified Purchase

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Q: QuestionWill this work to connect Surface Book 2 to Apple Studio Display?

Asked 2 years ago by Tamara.

• A:Answer Monitor Support: 2 x 4K @ 60 Hz or 1 x 4K @ 60 Hz If that meets the spec for the Studio Display, then you should be good.

  Answered 2 years ago by ChuggerVerified Purchase

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Q: QuestionWill this dock work with a Mac or Macbook as a USB hub?

Asked 2 years ago by textarheel.

• A:Answer Yes it works as a USB HUB + Display adapter in your case.

  Answered 2 years ago by Anonymous

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Q: QuestionCan I use this device on my thunderbolt 4 equipped Asus G14?

Asked 1 year ago by Unimatrix.

• A:Answer I’m wondering the same thing. I assume so because thunderbolt 4 and USB 4 are basically the same.

  Answered 1 year ago by Anonymous

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