Questions & Answers
- Model:
- HVM-00001
- |
- SKU:
- 6408625
Highly rated by customers for: Sound Quality, Battery Life, Comfort
Page Showing 1-16 of 16 questions
Q: QuestionCan they pair with any regular Win10 PC with BT, not a specific Surface PC?
Asked by Shaqpak.
- A:Answer Great question! Surface Earbuds are compatible with Windows 10 or later, Android 4.4 or later, iOS9 or later, and Bluetooth 4.1/4.2.
Answered by MicrosoftOutreachTeam

Q: QuestionHave these been released? I preordered them and I have not received a ship date. Are they backordered?
Asked by SpiritualMom.
- A:Answer They are out, I got mine from the Microsoft store directly. I tried to get the pixel buds from here before these got released, pretty much the same problem you are having with these. It seems there is a disconnect between the suppliers and Best Buy.
Answered by Techlover
Q: QuestionHow can you use Surface Earbuds with Microsoft 365?
Asked by MicrosoftFAQ.
- A:Answer You can connect to Microsoft 365 in the new Surface Audio app. With Play My Emails in the Outlook mobile app for iOS you can catch up on the go with what's new in your inbox, and act on emails and changes to your day - all with touch and voice.
Answered by MicrosoftOutreachTeam

Q: QuestionCan you answer a phone call from a desktop computer with these? For a work from home situation?
Asked by Di.
- A:Answer I think what you are asking is can you maybe just tap one of the earbuds to answer a call while using one of these with TEAMS or something. If this is what you are asking the answer is no you cant just touch/tap to answer a phone call (not yet as least). But I use these everyday at work to answer my calls. The sound is great. The fit/feel is even better. and the mics are great as well. My office phone is connected to TEAMS so when i get a call i click the answer option with my mouse to pick up the line and use these as my headset/mic. They are great. They also have the ability to integrate with office products like PowerPoint so i would not be surprised if they do a software update where you can integrate these with TEAMS (if that is what you use). If you want to try earbuds as your headset/mic option give these a try as they are more comfy then others like beats or airpods. They do not go into ear canal to stay in place so you can wear them all day long with no discomfort and they are great (and even better with a surface device)!
Answered by MattKash
Q: QuestionCan i use just one side at each time?
Asked by Joao.
- A:Answer Yes, they seem to have a sensor to detect when they are in your ear.
Answered by AmorphicInteria
Q: QuestionDoes this have Qi Wireless charging? If not...bummer...
Asked by THANOA.
- A:Answer No. You MUST use the charging case that comes with the buds to recharge them. There are no wires to the buds but case must be connected by USB cable (provided) to a charger
Answered by daytonadan
Q: QuestionAre these compatible with the Xbox series x? To play and talk through these in game?
Asked by Gamer1209.
Q: QuestionDo these work for the microsoft surface laptop?
Asked by Compatibility.
- A:Answer Yes, they work seamlessly with the Microsoft Surface App. Once you download it, they're easy to connect and configure.
Answered by Anonymous
Q: QuestionAre these in-store?
Asked by Someone.
- A:Answer Yes, you can purchase Surface Earbuds at Best Buy. We recommend reaching out to Best Buy Support if you need assistance finding the closest store to you.
Answered by MicrosoftOutreachTeam

Q: QuestionAre the Surface Earhuds compatible with an Android cell phone?
Asked by Carla.
- A:Answer Thanks for asking! Surface Earbuds are compatible with most devices running Bluetooth 4.1 and Android 4.4 or later.
Answered by MicrosoftOutreachTeam

Q: Questioncan they announce in coming calls
Asked by Anonymous.
- A:Answer No via voice.
Answered by Manticoresphinx
Q: QuestionIs there a noise canceling feature for these Earbuds?
Asked by Denise.
- A:Answer No, these earbuds do not include any noise canceling feature.
Answered by MoGJ
Q: QuestionIs this just fot the surface pro? Can I connect it my android Samsung galaxy Samsung galaxy 9. Hoping to hear from you soon. Thank you
Asked by MARE.
- A:Answer Yes, it connects to Android just fine and has an app called Surface Audio that lets you manage the settings of the earbuds.
Answered by DotNetJon
Q: Questionwhat Bluetooth version are these buds running? One YouTube said it running 4.1 are 4.2 version. I hope not.
Asked by cdnoll.
- A:Answer They are compatible/require bluetooth 4.1/4.2/5.0 specifications.
Answered by AmorphicInteria
Page 1, Showing 1-16 of 16 questions
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